Senior Storage Consultant

2 weeks ago

Bengaluru, India Lumen Technologies Full time

About the Company

Lumen Technologies, Inc. (formerly CenturyLink) is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services. The company is a member of the S&P 500 index and the Fortune 500.(4) Its communications services include local and long-distance voice, broadband, Multi-Protocol Label Switching (MPLS), private line (including special access), Ethernet, hosting (including cloud hosting and managed hosting), data integration, video, network, public access, Voice over Internet Protocol (VoIP), information technology, and other ancillary services. Lumen also serves global enterprise customers across North America, Latin America, EMEA (Europe, Middle East, and Africa), and Asia Pacific.


About the Role

Relevant Experience, Skills & Experience Required: Must have at least 10+ years of solid enterprise experience and in-depth knowledge in installing, configuring, and managing storage (NetApp, HP3Par, and Brocade, CISCO). Min 10 years overall experience, 5+ years of experience designing, implementing.


Responsibilities

  • Design, implement and maintain storage solutions for our clients based on their specific requirements
  • Provide expert guidance and support to clients on storage best practices, performance optimization, and capacity planning
  • Collaborate with cross-functional teams to architect and deliver storage solutions that meet the needs of our clients
  • Conduct assessments and audits of existing storage environments to identify areas for improvement and optimization
  • Keep up-to-date with the latest storage technologies, trends, and best practices
  • Develop and deliver training and technical presentations to clients and internal teams
  • Serve as a subject matter expert on storage-related issues and provide escalation support as needed


Technical/Functional Skills

  • SAN storage Administration (NetApp, HP3PAR)
  • Support design & implementation of storage level backups, disaster recovery and business continuity plans.
  • Creation of Dynamic Pools, RAID Groups, aggregates, volumes, LUNs and provisioning them to physical & virtual hosts.
  • Troubleshooting and end to end resolution of issues (Hardware, software & configuration).
  • Storage hardware architecture knowledge
  • Space allocation and reclamation
  • Virtual pool, aggregates management
  • Performance tuning
  • Knowledge on technologies like, Snapmirror, Snapvault, Cloning, Adoptive Optimization Dynamic provisioning, replicator and Tiering with Enterprise Array
  • Troubleshooting on storage hardware and software issues
  • Storage upgrade activity
  • NetApp OnCommand Unified Manage, System Manager knowledge
  • New Installations, configuration, Storage additions
  • Manage fiber switches/directors from Cisco, Brocade and Mcdata (Zoning / VSANs / FC-IP / ISL setup)
  • Storage provisioning, LUN Management, LUN masking, zoning, performance management and volume management (Planning, allocations and de-allocations).
  • Installation, configuration, and operation of Hitachi software products (Device Manger, Tuning Manager, Tiered Storage Manager, Hitachi Dynamic Link Manager and Raid Manager)
  • Monitoring and managing True Copy, Shadow Image, copy on write using Storage Navigator and Raid Manger.
  • Disaster recovery infrastructure planning, building, testing and product research/new release evaluation.
  • Monitoring and optimization of the performance, tuning, capacity planning, proactive monitoring, and automation of storage Arrays.
  • Vendor management in fixing the critical/Major issues and upgrades.
  • Work with hardware/software vendors and project groups as required.
  • Analyze and resolve escalated problems within target. Trouble shooting Storage related problems and alerts monitoring.
  • Provide 24x7 on-call support for production storage assets on a rotational basis.
  • Perform end-to-end test procedures to verify storage functional operation after changes and incidents.
  • Perform a variety of related duties and tasks as required.
  • Capacity management and planning of NAS/SAN infrastructure
  • Disaster recovery infrastructure planning, building, testing and product research/new release evaluation.
  • Good knowledge about the Vendor Best practices for Performance, Availability, and security.
  • Automate system monitoring and maintenance tasks by creating scripts and applications or identifying and evaluating off the shelf tools.
  • Analyze and resolve problems involving interaction between applications, server hardware/firmware/OS and storage by working with software developers, QA, and equipment vendors.
  • Support production applications, storage and networks by responding to incidents, restoring service as quickly as possible, and investigating root causes for outages and maintaining incident logs.
  • Perform end-to-end test procedures to verify storage functional operation after changes and incidents.
  • Perform Deduplication, Compressions for the volumes
  • NAS storage administration
  • Support multiple NAS connectivity protocols like FC, CIFS, FCOE, NFS and iSCSI to best meet business needs.
  • Basic configuration knowledge
  • NAS storage hardware concepts
  • File/Folder permission management
  • Domain integration
  • Replication
  • Upgrade activity
  • SAN switch administration (Brocade & CISCO)
  • Basic configuration
  • SAN storage hardware knowledge
  • Zoning
  • Replication
  • Performance monitor
  • Storage-server connectivity knowledge
  • Upgrade activity


Experience Required

  • SAN storage Administration (NetApp, HP3PAR)
  • NAS storage administration
  • SAN switch administration (Brocade, CISCO)
  • Should have strong knowledge on ITIL (Change, Incident and problem management.
  • Ticketing tools – Remedy, IPCenter, ServiceNow.


Other Experience Required

  • Basic knowledge of VMware systems in engineering and production – deploy new VM’s, track capacity, update templates and perform backups.
  • Experience with VMware virtualization technology on SAN/NAS environments.
  • Strong experience with host side configurations and connectivity on windows, UNIX & ESX hosts.
  • Knowledge on Network tasks.

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