Senior Implementation Manager

3 days ago


Gurugram, India HostBooks Limited Full time

We are seeking a highly capable ERP consultant to deploy ERP software at our business. You will be consulting with management to determine our ERP needs, analyzing the performance of our IT infrastructure, and developing and implementing ERP solutions.  To ensure success as an ERP consultant, you should demonstrate extensive knowledge of IT system integration and the ability to document ERP processes. A first-class ERP consultant will be someone whose technical expertise results in optimized business processes, services, and human resource management.


Responsibilities

• Meeting with clients following the sale of our accounting software packages to collect data and other information required to customize software systems. 

• Experienced in providing end-to-end ERP solutions. 

• Creating a project plan for each client, detailing the tasks that need to be completed for the timely installation of customized software systems. 

• Communicating with clients throughout the software customization process to obtain feedback and approval. 

• Customizing software systems based on clients’ individual needs and specifications. 

• Educating clients on how to use our software systems and customized system features. 

• Creating a specialized document for each client, detailing all customizations made. 

• Installing customized software systems and all necessary components. 

• Ensuring that the project team is aware of key deliverables and project milestones. 

• Providing cost and time estimates to clients who require additional customizations to be done. 

Documenting ERP processes and preparing deployment progress updates 


Qualifications

• Proven experience working as an Implementation Specialist. 

• Sound technical knowledge. 

• Proficiency in all Microsoft Office applications and SQL database management systems. 

• The ability to multitask effectively. 

• The ability to work independently and as part of a team. 

• Strong analytical and problem-solving skills. 

• Excellent organizational and time management skills. 

• Exceptional communication and customer service skills. 

• Extensive knowledge of business processes, ERP development tools 

• Exceptional interpersonal, collaboration, and communication skills. 

• Superb problem-solving and analytical abilities 

• Excellent time management and organizational skills 

• Detail-oriented. 

Experience required : 5 Years+



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