Messaging Services Senior Specialist

2 days ago

Bengaluru, India NTT DATA, Inc. Full time

We are currently seeking a Messaging Services Senior Specialist - Sharepoint/OneDrive Support to join our team in Bangalore, Karntaka (IN-KA), India (IN).

  • Messaging Services Advisor applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. Performs complex issue analysis and may perform SME role on accounts. Providing steady state support to the messaging infrastructure, handling on-call support responsibilities, handling escalations, critical issues, server maintenance activities, mentoring team members and other day to day support operations. Expert on Messaging technologies-SharePoint 2010/2013 on-prem servers and SharePoint Online

Job Description-

  • Provides deep subject matter expertise, advice and program delivery.
  • Support 24x7 steady state operations-Flexible working in shifts for all required work done and during weekends.
  • Contributes to the development of new techniques and plans within area of expertise.
  • Thorough understanding and management of customer business needs and expectations.
  • Provide support on day to day operations in managing the Messaging infrastructure of account(s).
  • Works on abstract and complex problems requiring evaluation of intangible variables.
  • Integrates trends, data and information into plans, deliverables and recommendations.
  • Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent.
  • Anticipates operational, program, and implementation issues and develops preventative measures.
  • Provides advanced technical support within area of expertise to clients on complex integration issues and is often in a lead role within major projects.
  • Applies advanced training and experience to resolve difficult client problems where standard practice has failed.
  • Identifies, structures, and delivers services that enable business processes.
  • May develop automated methods needed to implement recommended solution.
  • Performs root cause analysis on failed components and implements corrective measures.
  • Designs and implements load testing and disaster recovery scenarios.
  • Mentors junior team members.
  • Candidates must have exceptional customer service, problem solving, and communication skills
  • Possess the ability to work independently with minimal management supervision and with a global team of engineers
  • Strong team player with ability to work in a team and as individual contributor
  • Strong organizational and documentation skills

Technical Skillset-

  • Health checks, server capacity management and proactive configuration management support
  • Security hardening and patch/update management support
  • High-availability components support
  • Service Management and Service Level Management
  • Collaboration components configuration management
  • Search engine configuration management
  • Content management configuration support

  • Messaging Services Advisor

    1 week ago

    Bengaluru, India NTT Data Services Full time

    **Messaging Services Advisor** *** **Messaging Services Advisor** - Typically, the Messaging Services Advisor is the Subject Matter Expert (SME) with Microsoft Exchange, Office 365 within Unified Messaging and Communication. - Good understanding and knowledge on Boundary Services, Relay server management, Ironport & Archiving solutions and Microsoft...

  • Messaging Services Senior Specialist

    7 days ago

    Bengaluru, Karnataka, India NTT DATA, Inc. Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    We are currently seeking a Messaging Services Senior Specialist - Sharepoint/OneDrive Support to join our team in Bangalore, Karntaka (IN-KA), India (IN).Messaging Services Advisor applies a wide application of theories, concepts, and principles in identifying customer needs and managing and supporting systems. Performs complex issue analysis and may perform...

  • Messaging Services Senior Specialist-sharepoint

    4 days ago

    Bengaluru, India NTT Data Full time

    Job Description NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Messaging Services Senior Specialist-sharepoint to join our team in Bangalore, Karntaka (IN-KA), India...

  • Messaging Services Senior Specialist

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time

    Req ID 329219 NTT DATA strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Messaging Services Senior Specialist - Sharepoint OneDrive Support to join our team in Bangalore Karn taka IN-KA ...

  • Messaging Services Senior Specialist

    1 week ago

    Bengaluru, Karnataka, India NTT DATA North America Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Req ID: NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Messaging Services Senior Specialist - MS Teams to join our team in bangalote, Karnātaka (IN-KA), India (IN)."Messaging...

  • Urgent) Messaging Services Senior Specialist

    2 weeks ago

    Bengaluru, Karnataka, India NTT Data Full time

    Job DescriptionReq ID:329219NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Messaging Services Senior Specialist - Sharepoint/OneDrive Support to join our team in Bangalore, Karntaka...

  • Cloud Messaging Specialist

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCloudMessaging Full time ₹ 17,50,000 - ₹ 24,25,000

    Job Title: Cloud Messaging Specialist We are seeking an experienced Cloud Messaging Specialist to join our team. As a key member of our IT department, you will be responsible for the administration and management of our MS Exchange Online environment. The ideal candidate will have expertise in MS Exchange Administration, MS Exchange Admin, M365 Messaging,...

  • Messaging Services Advisor

    1 week ago

    Bengaluru, India NTT Data Services Full time

    **Req ID**: 214835 We are currently seeking a Messaging Services Advisor to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Job Description- Support 24x7 steady state operations-Flexible working in shifts for all required work done and during weekends. - Contributes to the development of new techniques and plans within area of expertise. -...

  • Message System Developer

    2 weeks ago

    Bengaluru, Karnataka, India beBeeAzureMessaging Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Enterprise Messaging Expert Azure Service Bus specialists with 7-10 years of experience possess in-depth knowledge of messaging patterns, including topics, subscriptions, queues, and message dead-lettering. Responsibilities include designing, implementing, and managing mission-critical messaging solutions using Azure Service Bus. Key tasks involve: Design,...

  • Messaging Services Senior Analyst

    2 weeks ago

    Bengaluru, Karnataka, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Req ID: 336967NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Messaging Services Senior Analyst - SharePoint / MS Teams to join our team in Bangalore, Karnātaka (IN-KA), India...