Salesforce Servicemax Technical Lead

4 weeks ago

Anywhere in IndiaMultiple Locations MarketScope Full time

Job Description :


- 8-10 years of experience as a Salesforce Technical lead or Architect will be responsible for integrating SFDC Salesforce ServiceMax with external systems by using webservices (SOAP API, REST API) etc., defining business requirements, solution architecture, and assisting with organizing the implementation.


- The Technical Architect may also act as a Subject Matter Expert providing customization, development, and integration support for ServiceMax Projects.


- Requires a driven individual who has worked as Solution Architect, Technical Lead, or Senior Developer.

- Deliver full lifecycle Salesforce implementations from inception to roll-out with the ability to lead and manage developers (internal, partner, and clients) while being ready to roll-up your sleeves and be hands on when necessary.

- Work with client business users and IT executives to identify and define the business & technical solution architectures to fulfill the client's business needs.

- Support clients with Integrations using common middleware tools and standard SFDC components.

- Drives Salesforce/ServiceMax enhancements to ServiceMax Methodology, Process, and Product

- Integration experience with Salesforce.com components including but not limited to API's, APEX Web Services, Apex Call Outs, outbound messaging, SSO, and data loaders.

- Familiar with common middleware applications such as Cast Iron, Web Methods, and Informatica

- Support clients and internal consultants with master data management best practices

- Develop documentation (Business Requirements, Solution Design Documentation, Technical Design Documentation, Support Documentation, Architecture Diagrams)

- Translate complex technical issues into terms that can be understood by business users and Executive Sponsor

- Balance and prioritize multiple concurrent projects with minimal input from management.

- Estimate technical project components taking client infrastructure and project methodology into account.

- Ability to document client requirements and translate solutions for the requirements, leveraging both configuration, customization, and integration as required to meet the client requirements.

- Proven experience in overseeing the direction, development, and implementation of SFDC CRM software solutions.

Personal Characteristics :

- A natural leader who can guide a team designing and building apps on the Salesforce platform.

- A strong communicator who facilitates team collaboration and combined team effort

- Ability to simplify concepts, processes, and information.

- Strong relationship management skills and able to both manage and balance stakeholder expectations.

- Strong analytic and problem-solving skills

- Strong technical skills within complex enterprise architecture

- Excellent organizational skills with proactive approach to workloads

(ref:hirist.tech)

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