Business Analyst

4 weeks ago


Anywhere in IndiaMultiple Locations Growel Softech Pvt. Ltd. Full time

Job Description :


Skills & Experience :


Must have :


- Business Analyst experience with very strong configuration experience


- Provide custom software/system development consulting services in ServiceMax and Salesforce projects at the client location.


- Well versed with Data masking scenarios for sandbox systems.


- In Depth understanding of all "out of the box" business scenarios achievable from ServiceMax and Salesforce.


- Good to have understanding on ServiceMax and Salesforce.


- Good to have experience with Salesforce Classic to Lightning migration.


- Participated in solution development, implementation and supporting ServiceMax and Salesforce projects at customer sites.


- Contribute to the detailed design and technology selection, providing inputs from their expertise, such as technology alignment and fit, best practices, and feasibility.


- Design and develop components of the solution following standards and best practices.

- Research and share information towards detailed technical decisions within the team, to ensure a technically sound and feasible solution.


- Solve new and familiar problems without introducing regressions.


- Compose and contribute to the set of artifacts needed to communicate technical information for both the current team and future maintenance work.


- Deliver quality code to meet project timeline estimations.


- Maintain high levels of customer satisfaction.


- Perform other duties when designated from time to time.


- Supports testing cycles (UAT, regression, system) and/or Training/Training Materials.


Required Qualifications :


To Be Successful in This Role :


- Working knowledge and at least 6 years direct experience with ServiceMax Salesforce CRM


- Basic Experience with ServiceMax, Salesforce Apex, SFDC Lightning development using Visual Force Pages, Components, Web Services.


- Expertise in Administrative tasks like maintaining User roles and security, Page Layouts, Workflows, Reports, Dashboards, Tasks and Events


- Experience working across various SFDC implementations covering service cloud, and app-exchange applications.


- Understanding of data structures and understanding of data migration


- General understanding of the full application lifecycle from inception through maintenance


- Strong problem-solving skills


- Excellent writing and verbal communication skills


- Ability to work independently or in a team environment at various times.


- Proven ability to learn technical concepts and translate them to the appropriate audience.

(ref:hirist.tech)
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