Client servicing manager

1 day ago

Bangalore, India Bigbee Experience Management Pvt Ltd Full time

About Us: Bigbee Experience is a leading experiential marketing and corporate events agency that delivers innovative and memorable brand experiences. As we expand, we’re looking for a Client Servicing Manager to lead client relationships and ensure flawless event execution. Key Responsibilities: • Be the primary point of contact for assigned clients, ensuring end-to-end service and satisfaction • Understand client briefs and translate them into effective internal execution plans • Coordinate closely with design, production, and operations teams to deliver as per expectations • Present proposals, concepts, and post-event reports to clients • Ensure timely communication, updates, and approvals from clients throughout the project lifecycle • Identify upselling and cross-selling opportunities within existing accounts • Maintain documentation, Mo Ms, project trackers, and feedback reports • Handle client escalations with professionalism and speed Key Skills Required: • Strong communication and interpersonal skills • Ability to understand brand objectives and translate them into actionable plans • Exceptional project coordination and multitasking ability • Good presentation skills and confidence in handling senior stakeholders • Knowledge of event flow, production basics, and creative briefs Experience & Qualification: • 3–6 years in client servicing or account management, preferably in events/marketing agencies • Graduate/Postgraduate in Mass Communication, Marketing, or Business

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