Network/security managed services support engineer(l1/l2)
6 days ago
Network/Security Managed Services Support Engineer – Level 1/Level 2 Location: Doddanakundi Industrial Area 2, Phase 1, Brookefield, Bangalore North, Bangalore Team Size: 2 Junior + 3 Medior. Shifts: All 3 shifts (6 AM–2 PM, 2 PM–10 PM, 10 PM–6 AM IST) Role Overview: Provide first-line support on networking and security infrastructure, monitor systems, troubleshoot incidents, classify service impacts, and escalate as needed for global customers. Key Responsibilities: • Monitor customer infrastructure, assess alerts, and take proactive action. • Classify and prioritize incidents based on urgency and impact. • Troubleshoot and resolve first-level incidents. • Escalate complex issues to Level 2 engineers with proper ticket documentation. • Perform standard service changes as per service catalogue. • Log and update incidents/requests in ticketing system. • Maintain/create knowledge articles. • Ensure SLA compliance and proper shift handovers. Skills & Qualifications: • Junior: 2–4 years | Medior: 4–8 years in network/security support • Networking: RIP, OSPF, SD-WAN • Cisco: Catalyst, LAN switches, wireless controllers, Access Points, ASA, ISE • Fortigate: Firewall, Forti Analyzer, Forti Manager • Certifications: CCNA minimum (higher certifications preferred)• ITIL knowledge, Service Management tools experience • Strong ownership, accountability, problem-solving, and communication skills
-
Bangalore, India DigiHelic Solutions Pvt. Ltd. Full timeNetwork/Security Managed Services Support Engineer – Level 1/Level 2 Location: Doddanakundi Industrial Area 2, Phase 1, Brookefield, Bangalore North, Bangalore Team Size: 2 Junior + 3 Medior. Shifts: All 3 shifts (6AM–2PM, 2PM–10PM, 10PM–6AM IST) Role Overview: Provide first-line support on networking and security infrastructure, monitor...
-
bangalore, India DigiHelic Solutions Pvt. Ltd. Full timeNetwork/Security Managed Services Support Engineer – Level 1/Level 2Location: Doddanakundi Industrial Area 2, Phase 1, Brookefield, Bangalore North, BangaloreTeam Size: 2 Junior + 3 Medior.Shifts: All 3 shifts (6AM–2PM, 2PM–10PM, 10PM–6AM IST)Role Overview:Provide first-line support on networking and security infrastructure, monitor systems,...
-
Bangalore, India Tata Consultancy Services Full timeRole-Security TSR (Technical Support Representative) Required Technical Skill Set-L2 Security (IAM, Network Security, VPC / IAP), L1-L2 Cloud Ops Desired Experience Range3 to 7 years Location of Requirement-Chennai, Gandhinagar,Bangalore Desired Competencies (Technical/Behavioral Competency) Must-Have (Ideally should be at least 3 years of hands-on...
-
Vulnerability Management L2 Support Engineer
2 weeks ago
bangalore, India Covenant HR Full timeCompany – Our client is a global technology services and consulting leader, recognized for driving innovation in enterprise IT and cybersecurity. Known for its collaborative culture and digital transformation expertise, this Fortune 500 organization partners with top enterprises worldwide to elevate their security posture and resilience. Job Title –...
-
bangalore district, India DigiHelic Solutions Pvt. Ltd. Full timeNetwork/Security Managed Services Support Engineer – Level 1/Level 2 Location: Doddanakundi Industrial Area 2, Phase 1, Brookefield, Bangalore North, Bangalore Team Size: 2 Junior + 3 Medior. Shifts: All 3 shifts (6AM–2PM, 2PM–10PM, 10PM–6AM IST) Role Overview: Provide first-line support on networking and security infrastructure, monitor systems,...
-
L2 Support Engineer
4 days ago
bangalore, India Insight Global Full timeRequired Skills & Experience- 3-7+ years of experience providing L2 Incident Support - Experience supporting apps with the following tech stack: Spring boot, Microservices, Java - Experience supporting SQL databases - Experience in L2 IT support, including hardware/software troubleshooting, check logs, system monitoring, patch deployment, etc - Experience...
-
Bangalore Urban, India Tata Consultancy Services Full timeRole-Security TSR (Technical Support Representative)Required Technical Skill Set-L2 Security (IAM, Network Security, VPC / IAP), L1-L2 Cloud OpsDesired Experience Range3 to 7 yearsLocation of Requirement-Chennai, Gandhinagar,BangaloreDesired Competencies (Technical/Behavioral Competency)Must-Have(Ideally should be at least 3 years of hands-on with...
-
Bangalore Urban, India Tata Consultancy Services Full timeRole-Security TSR (Technical Support Representative) Required Technical Skill Set-L2 Security (IAM, Network Security, VPC / IAP), L1-L2 Cloud Ops Desired Experience Range3 to 7 years Location of Requirement-Chennai, Gandhinagar,Bangalore Desired Competencies (Technical/Behavioral Competency) Must-Have (Ideally should be at least 3 years of hands-on...
-
Network Engineer L2/L3
3 weeks ago
Bangalore, India Black Box Full timeAbout Black Box : Black Box is a trusted IT solutions provider delivering cutting-edge technology solutions and world-class consulting services in Unified Communications, Enterprise Networking, Data Center, Digital Applications and Cyber Security. We deliver solutions, services and products to more than 8,000 clients worldwide. These clients trust our...
-
Looker (SQL Query + ETL)
1 day ago
bangalore, India Tata Consultancy Services Full timeSN Required Information Details Role-Looker TSR (Technical Support Representative) Required Technical Skill Set L1-L2 Looker, L1-L2 Data Visualization ETL tools, L1-L2 Cloud Ops Desired Experience Range3 to 7 years Location of Requirement-Chennai, Gandhinagar,Bangalore Desired Competencies (Technical/Behavioral Competency) Must-Have (Ideally should be at...
