Admission Counsellor

Admission Counsellor - Chhatrapati Sambhajinagar We are hiring an Admission Counsellor at Universal School, Chhatrapati Sambhaji NagarIf you are a people-oriented professional with a passion for education and student engagement, this is an exciting opportunity to be part of a growing academic institution. As an Admission Counsellor, you will be the first point of contact for prospective parents and students, playing a crucial role in guiding them through the admission journey, representing the school’s values, and driving enrolments through effective counselling and relationship building. Key Responsibilities: Scheduling: Promptly call all parents who have enquired at the school for admission through various channels with the objective of scheduling meetings at the school campusCounseling and School Tour: Meet and counsel the parents who visit the school through scheduled or unscheduled meetings. In these meetings, the primary aim is to understand what the parent is really looking for and give the right information and guidance about the school that will help them choose the school.Adherence to Admission Process: Ensures that all the steps of the admissions process are followed.Conversions: The objective of the Admission Counselor is to maximize of conversion of leads to admissions while adhering to the admission process.Lead Nurturing: Nurtures the leads through the admission process funnel by engaging with them through timely and meaningful follow-ups, through telephonic conversations, emails or text messages, that encourage them to move forward in the process.Reporting: Maintains and processes all the leads and related data through sophisticated CRM software. She also aligns the school leadership team and other remote teams through periodic updates.Competition Understanding: Expected to have a sound understanding of the value proposition of the competitor schools in the vicinity.Outreach: Responsible for maintaining relationships with local communities of parents and students, like preschools in the vicinity of the school, with the intent of generating awareness and referrals for the school.Parent Understanding: Must be able to understand the parents’ mindset, their doubts and apprehensions and empathize with them.Feedback: As the Admission Counselor is directly connected with potential parents, they must always be on the lookout for useful, relevant feedback to the central teams on matters related to marketing, academics and administration. Qualifications: Bachelor's degree in Education, Marketing, or a related field. Proven experience in admissions counselling or a related customer service role. Strong communication and interpersonal skills, with the ability to engage effectively with diverse audiences. Excellent organizational skills and attention to detail. Ability to work independently and as part of a team. Familiarity with educational programs and admission requirements. Proficient in Microsoft Office Suite; knowledge of CRM systems is a plus. Basic understanding of counselling techniques and student needs. A passion for education and a commitment to helping students succeed.Why Join Us? At Universal School, you will be part of a progressive and student-focused education ecosystem that values excellence, innovation, and professional growth. We offer a supportive work culture, opportunities to upskill and grow within the education sector, and the chance to make a meaningful impact on students’ futures while working with a reputed academic brand.