Guest Service Associate

3 weeks ago


chennai, India Accor Full time

Company Description
Job Description

This position is responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded. Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork. Any matter which may affect the interests of Novotel Ibis Chennai OMR should be brought to the attention of the Management.
Additional Information

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English, additional languages are a plus



  • Chennai, Tamil Nadu, India Accor Full time

    Company Description "Why work for Accor? Job Description As a Guest Service Associate, you will play a pivotal role in delivering personalized service and creating unforgettable experiences for our guests at Fairmont Mumbai. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel....


  • Chennai, India IBIS Full time

    **Job Description**: **Department : Food & Beverage Service** **Designation : Guest Service Associate** **Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager** **Prime Function**: - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by...


  • Chennai, India ibis Chennai City Centre Full time

    Job Description **Job Description**: Department : Food & Beverage Service Designation : Guest Service Associate Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager Prime Function: - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by...


  • Chennai, India IBIS Full time

    **Job Description**: **Department : Food & Beverage Service** **Designation : Guest Service Associate** **Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager** **Prime Function**: - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. - Welcome the guests by...


  • Chennai, Tamil Nadu, India IBIS Full time

    Company DescriptionIbis Chennai City CentreJob Description:Department : Food & Beverage ServiceDesignation : Guest Service AssociateReports To : Team Leader - F & B Service/ Restaurant & Bar ManagerPrime Function: Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the...


  • Chennai, Tamil Nadu, India ibis Chennai City Centre Full time

    Job DescriptionJob Description:Department : Food & Beverage ServiceDesignation : Guest Service AssociateReports To : Team Leader - F & B Service/ Restaurant & Bar ManagerPrime Function: Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations. Welcome the guests by greeting them as...


  • Chennai, Tamil Nadu, India IBIS Full time

    Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...


  • Chennai, Tamil Nadu, India Mercure Chennai Sriperumbudur Full time

    Company DescriptionJob PurposeThis position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.Reporting To Front Office ManagerKey InteractionsInternally Catering Sales Engineering Finance F&B Housekeeping IT Kitchen Purchasing...


  • Chennai, Tamil Nadu, India NOVOTEL Full time

    Job DescriptionPrime Function:Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also exceeding their expectations.Welcome the guests by greeting them as per the standards.Any matter which may affect the interests of hotel should be brought to the attention of the ManagementPeople ManagementRespond to customer...


  • Chennai, India Accor Full time

    Company Description "Why work for Accor? Job Description As a Guest Service Associate, you will play a pivotal role in delivering personalized service and creating unforgettable experiences for our guests at Fairmont Mumbai. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our...


  • Chennai, India AccorHotel Full time

    Job DescriptionAs a Guest Service Associate, you will play a pivotal role in delivering personalized service and creating unforgettable experiences for our guests at Fairmont Mumbai. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel.Key Responsibilities:Warm Welcome: Greet...


  • chennai, India Accor Full time

    Company Description "Why work for Accor? Job Description As a Guest Service Associate, you will play a pivotal role in delivering personalized service and creating unforgettable experiences for our guests at Fairmont Mumbai. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel. ...


  • chennai, India AccorHotel Full time

    Job DescriptionAs a Guest Service Associate, you will play a pivotal role in delivering personalized service and creating unforgettable experiences for our guests at Fairmont Mumbai. Your warm demeanor, attention to detail, and dedication to exceeding guest expectations will contribute to the success of our hotel. Key Responsibilities: Warm Welcome: Greet...


  • Chennai, India IBIS Full time

    Company Description Ibis Chennai City Centre **Job Description**: **Job Description**: Designation: Guest Service Associate Department: Housekeeping Reports To: Housekeeping Manager Prime Function: - To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational...


  • Chennai, India IBIS Full time

    Company Description Ibis Chennai City Centre **Job Description**: **Department : Food & Beverage Service** **Designation : Guest Service Associate** **Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager** **Prime Function**: - Ensure to provide proficient and professional Food & Beverage service to the guests by meeting and also...


  • Chennai, Tamil Nadu, India Accor Full time

    Company Description Accor is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in more than 5100 hotels across 110 countries. •An opportunity to be with world's preferred hospitality company. •Captivating and rewarding experience working along side passionate professionals Range of exclusive Heartist Benefits...


  • Chennai, Tamil Nadu, India Novotel Chennai Sipcot Full time

    Company Description Accor_ is the leading Augmented Hospitality hotel group offering unique and meaningful experiences in more than 5100 hotels across 110 countries. An opportunity to be with world's preferred hospitality company. Captivating and rewarding experience working along side passionate professionalsRange of exclusive Heartist BenefitsJob...


  • Chennai, Tamil Nadu, India Novotel Chennai SIPCOT Full time

    Job Description: To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.ü Responsible for usage of all...


  • Chennai, Tamil Nadu, India Accor Full time

    Company Description "Why work for Accor? Job Description Operational Ensure the Guest Service operates successfully and are individually profitable in accordance with the standard of the hotel. Ensure that all rooms are pre-blocked accordingly to arrival time and housekeeping is informed Work closely with Housekeeping and Engineering Department to...


  • Chennai, India AccorHotel Full time

    Job DescriptionOperational Ensure the Guest Service operates successfully and are individually profitable in accordance with the standard of the hotel.Ensure that all rooms are pre-blocked accordingly to arrival time and housekeeping is informedWork closely with Housekeeping and Engineering Department to ensure that rooms are blocked accordingly for...