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Team Lead

2 months ago

Bengaluru, India Razorpay Full time
Dear All,

Razorpay, is hiring a Team Lead - Banking Operations ( Merchant Onboarding )

Roles & Responsibilities :

Deliver strong working relationships with all the stakeholders, both external and internalUnderstands the problem, identifies the root cause and acts as an escalation point in case if issues are stuck with the relevant team and ensures closures of open pointers.Owns the overall team performance and ensures all tasks are delivered on time.Analyse and predict gaps in existing process and providing a resolutionConstantly drives process re-engineering to turn the existing processes more efficientWork closely with Razorpay’s partner banks to get their merchants onboarded on RazorpayUnderstand and respond to various queries raised by both internal and external stakeholders.Deliver against the set operational targets for assigned activities

Desired Skills

Experience in the payments industry (bank or fintechs)3 - 6 Years of experience required in Merchant Onboarding.Bachelor's Degree.Excellent written and verbal communication skills.

Location

- Bengaluru / Mumbai

Please Note -

We are seeking an immediate joiner. You can share your resume to with necessary details, CTC, ECTC, Notice Period and Current Location.