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Genesys Engage Routing Developer
3 weeks ago
- At least 4 years’ extensive & core experience developing Genesys call routing strategies using Genesys development tools with at least 2 of those years working with Composer
- Extensive experience in contact center operations, contact center technologies, and contact center strategies.
- Specialist in a minimum of 3 Genesys products (i.e. Framework, Composer, ORS)
- Hands on experience with Genesys CTI Routing for multimedia, Voice and Outbound. eServices experience preferred a must
- Extensive knowledge in Genesys rule authoring tool (GRAT), Genesys rune engine(GRE)
- Expertise on developing strategies based on Service Level, Database driven, Skill based, threshold or Multi Site criteria
- Experience converting IRD to ORS Routing Strategies.
- Experience with web capture points
- Having "Inbound Voice 8.x Developer" or "Composer Routing 8.x Developer" certification is an advantage.
- Good troubleshooting and log reading skills are a must
- Either a formal education in Software Engineering and/or Telecommunication on a bachelor level or equivalent based on job experience.
- Good understanding of large enterprise architecture and experience with global scope and scale
- Experience with Web Services like Tomcat
- Conceptual understanding of CRM solutions
- Ability to do Knowledge transfer & provide guidance to team members
- Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset
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Genesys Engage Routing Developer
3 weeks ago
India ACL Digital Full timeAbout the job ACL Digital an Alten Group Company hiring for Genesys Engage Routing Developer. Genesys Engage Routing Developer Role Summary: Routing Developer is responsible for expert technical hands-on implementation of Genesys routing solutions and knowledge sharing with the team. The ideal candidate will possess a strong and well-established record...
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Genesys Engage Routing Developer
1 month ago
India ACL Digital Full timeAbout the jobACL Digital an Alten Group Company hiring for Genesys Engage Routing Developer. Genesys Engage Routing DeveloperRole Summary:Routing Developer is responsible for expert technical hands-on implementation of Genesys routing solutions and knowledge sharing with the team. The ideal candidate will possess a strong and well-established record of...
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Genesys Engage Routing Developer
1 week ago
India ACL Digital Full timeACL Digital an Alten Group Company hiring for Genesys Engage Routing Developer. Interested candidates can reach out at Genesys Engage Routing Developer Role Summary: Routing Developer is responsible for expert technical hands-on implementation of Genesys routing solutions and knowledge sharing with the team. The ideal candidate will possess a strong and...
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Genesys Engage Routing Developer
3 weeks ago
India ACL Digital Full timeAbout the jobACL Digital an Alten Group Company hiring for Genesys Engage Routing Developer. Genesys Engage Routing DeveloperRole Summary:Routing Developer is responsible for expert technical hands-on implementation of Genesys routing solutions and knowledge sharing with the team. The ideal candidate will possess a strong and well-established record of...
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Genesys Engage Routing Developer
1 month ago
india ACL Digital Full timeAbout the job ACL Digital an Alten Group Company hiring for Genesys Engage Routing Developer. Genesys Engage Routing Developer Role Summary: Routing Developer is responsible for expert technical hands-on implementation of Genesys routing solutions and knowledge sharing with the team. The ideal candidate will possess a strong and well-established record of...
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Genesys Engage Routing Developer
3 weeks ago
India ACL Digital Full timeAt least 4 years’ extensive & core experience developing Genesys call routing strategies using Genesys development tools with at least 2 of those years working with ComposerExtensive experience in contact center operations, contact center technologies, and contact center strategies.Specialist in a minimum of 3 Genesys products (i.e. Framework, Composer,...
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Genesys Engage Routing Developer
4 weeks ago
india ACL Digital Full timeAt least 4 years’ extensive & core experience developing Genesys call routing strategies using Genesys development tools with at least 2 of those years working with Composer Extensive experience in contact center operations, contact center technologies, and contact center strategies. Specialist in a minimum of 3 Genesys products (i.e. Framework, Composer,...
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Genesys Engage Routing Developer
1 month ago
India ACL Digital Full timeAt least 4 years’ extensive & core experience developing Genesys call routing strategies using Genesys development tools with at least 2 of those years working with ComposerExtensive experience in contact center operations, contact center technologies, and contact center strategies.Specialist in a minimum of 3 Genesys products (i.e. Framework, Composer,...
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Trainee (Genesys)
2 weeks ago
India Miratech Full timeCompany Description Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the leading edge of...
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Trainee (Genesys)
1 week ago
India Miratech Full timeCompany DescriptionMiratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the leading edge of...
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Genesys Testing
2 months ago
India CIEL HR Full timeJob Summary Role - Genesys Testing Exp - 5-7 years NP- Immediate **JD**: Testing in Genesys environment, Technical testing in technologies (Voice, IVR, Call Routing, CTI, and call routing). **JD**: 2. Prior experience in Software quality assurance technical testing in one or more of the following Voice Contact Center technologies (Voice, IVR, Call...
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Senior Genesys Cloud CX Developer
1 week ago
India Simple Solutions Full timeJob Description Senior Genesys Cloud CX Developer - 100% Remote Location: Remote/ Seattle WA. Duration: 12 months Job Summary We are seeking an experienced Senior Genesys Developer to join our dynamic team. As a Senior Genesys Developer , you will play a crucial role in designing, implementing, and maintaining Genesys solutions that enhance our customer...
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Senior Genesys Cloud CX Developer
3 weeks ago
india Simple Solutions Full timeJob Description Senior Genesys Cloud CX Developer - 100% Remote Location: Remote/ Seattle WA. Duration: 12 months Job Summary We are seeking an experienced Senior Genesys Developer to join our dynamic team. As a Senior Genesys Developer , you will play a crucial role in designing, implementing, and maintaining Genesys solutions that enhance our...
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Associate Chief Engineer Process
4 weeks ago
india Technip Energies Full timeWe are currently seeking an Associate Chief Engineer - Genesis , reporting directly to Genesis India Head to join the team based in Gurgaon, India. About The Role: Delivery and working on technically complex Advisory and Consulting Services within proposals, studies, projects execution & operations, as part of a study &/or project team, in accordance with...
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Engineers/ Senior Engineers
1 month ago
india Technip Energies Full timeAbout Technip Energies At Technip Energies, we believe in a better tomorrow and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what...
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Engineers/ Senior Engineers
1 week ago
india Technip Energies Full timeAbout Technip Energies At Technip Energies, we believe in a better tomorrow and we believe we can make tomorrow better. With approximately 15,000 talented women and men, we are a global and leading engineering and technology company, with a clear vision to accelerate the energy transition. Designing and delivering added value energy solutions is what...
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Telecom Engineer II
1 month ago
india NCR Voyix Full timeAbout the job TITLE: Telecom Engineer II(Genesys Purecloud). Experience:2.0 Years-5.0 Years Notice Period: Immediate-45 Days LOCATION: Gurgaon, (Hybrid). About NCR VOYIX Corporation NCR VOYIX Corporation (NYSE: VYX) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences....
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Ingeniero de Software Contact Center
1 month ago
india ADEREN Full timeJob Description BUSCAMOS : Ingeniero de Software Contact Center - GenesysProfesional con experiencia de al menos 3 años como Ingeniero de Software de Contact Center. EEXPERIENCIA & SKILLS OBLIGATORIOS ● Experiencia en desarrollo usando Java● Experiencia comprobada en integraciones multicanal y bots aplicados en los diferentes canales (Chat,...
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Ingeniero de Software Contact Center
3 weeks ago
india ADEREN Full timeJob Description BUSCAMOS : Ingeniero de Software Contact Center - GenesysProfesional con experiencia de al menos 3 años como Ingeniero de Software de Contact Center. EEXPERIENCIA & SKILLS OBLIGATORIOS ● Experiencia en desarrollo usando Java● Experiencia comprobada en integraciones multicanal y bots aplicados en los diferentes canales (Chat,...
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Software Design
1 month ago
india ACL Digital Full timeDear All, Greetings of the day…!!! ACL Digital is a design-led Digital Experience, Product Innovation, Solutions, and Consulting offerings leader. From strategy, to design, implementation, and management we help accelerate innovation and transform businesses. . With a multi-cultural and transnational talent and as part of the ALTEN Group comprising over...