Disclosures Assurance Manager, RCAS CA GSC’s

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Disclosures Assurance Manager, RCAS CA GSC’s

Location: Bangalore, Gurgaon, Hyderabad.

Principal Accountabilities: 

Key activities and decision making areas

Impact on the Business

Support implementation of the assessment plan and development of a global Disclosures Assurance plan, ensuring all assigned controls are subject to assessment within the relevant period. Assess the effectiveness of HSBC’s control environment, independently from control owners. Aid in confirming and verifying the composition of HSBC’s control landscape. Support continuous oversight, collection and dissemination of any regulatory, CA, and/or audit issues in order to provide ongoing advice and guidance regarding issues, which may affect the management of controls in scope of the Disclosures Assurance team coverage. Promote and support a risk minimising culture in alignment with the culture transformation and RCAS role as the second line of defence. Developing and applying risk-based judgment and decision making when identifying, documenting and agreeing issues and root causes stemming from these tests.

Typical Targets and Measures

Design, execution and delivery of the assessment plan. Drive a consistent, timely and highly risk-focused approach to CA testing activities across all assigned control activities, in accordance with CA procedures. Deliver accurate, timely and reliable testing. Meeting agreed regulatory and CA deadlines and targets. Increased utilisation of automation and analytics across all CA assessments. Support the production of high quality management information (MI) covering CA activities.

Customers / Stakeholders

Build strong relationships with reviewees, and work collaboratively with other assurance team members, to adopt a joined-up, commercial and transparent approach to controls assurance, while remaining independent. Ensure that executive and senior management in the businesses and functions are advised of actionable insights and trends stemming from assurance reviews

Typical Targets and Measures

Customer/ Stakeholder Feedback on work performed and collaboration activities. Outputs (presentation decks, papers, reports and guidance for the function) are actionable, clear, accurate and concise. Tracking, reporting, and escalation processes in place. Measured by the escalation of material CA issues as appropriate.

Leadership & Teamwork

Proactively seek timely and clear guidance and support from other CA staff when needed, on a review-by-review basis. Work as part of a team, able to collaborate to accomplish collective and common goals. Support CA’s high performance and continuous improvement culture through proactive engagement, collaboration and innovation. Set the highest standards through personal behaviour, and inclusive and respectful interaction with others. Take accountability for personal and career development.

Typical Targets and Measures

Drive a high performance culture through attendance at team meetings and 1:1s with line manager. Maintain personal objectives set consistently across day-to-day activities. Purposeful interactions with teams, sharing best practices and highlighting issues across the Risk and Compliance functions, as appropriate.

Operating Effectiveness & Control

Continuously feed into CA procedures, templates and testing approach, to innovate and maintain high operating standards within the division. Maintain operating effectiveness within the division, mitigating the risk of high risk findings from Internal Audit or other evaluative internal/external teams. Through effective analysis of MI, INA reports, reviews and other key information, ensure the Assurance function is aware of, and can identify emerging trends impacting the effectiveness of the Compliance function. Be innovative in executing all responsibilities and providing solutions to complex issues in a dynamic, high-risk environment.

Typical Targets and Measures

CA assesses the effectiveness of controls in the 1st and 2nd line of defence in scope of the Disclosures Assurance team coverage. Delivery of assurance activities as per the agreed plan and review notifications. No high risk issues from Internal Audit reviews relating to work of CA. Observation of line manager and feedback from key stakeholders. Through insightful MI and proactive stakeholder engagement, assisting executive CA management in ensuring the function operates effectively and efficiently.

Major Challenges

To take the complexity of the regulation and the diversity of business and geographies within the Group as a whole, and achieve a balance between the demands of the regulators, external bodies and governmental initiatives and the Group’s shareholders and customers. To cultivate a high performance and supportive culture in the team, energising staff by creating opportunities and developing capabilities, promoting the highest standards and celebrating success, supporting employee well-being, and collaborating to innovate. Driving an innovative and forward-thinking approach to assurance in what is (in the case of dedicated Regulatory Reporting Assurance) a new area, in order to deliver further assurance insight at greater scale and speed in a more sustainable, cost-efficient and effective way.

Role Context

The role holder will be a genuine team player, supporting Disclosures Assurance team in ensuring that the CA assessment plan is executed as assigned, meeting HSBC risk management requirements and regulatory expectations, while providing Risk Stewards, Control Owners and senior management with timely risk management insight. The role holder will be required to work with reasonable autonomy, while proportionately drawing on support where needed, dealing with issues for which there is no obvious solution while still being able to provide judgment and clear direction. The job holder is expected to support interaction with internal stakeholders at all levels in the GSCs, on-shore regions/countries or even at group level. The role holder is responsible for ensuring that the assurance standards in the division are in accordance with the CA guidance, Group Standards Manual and Functional Instruction Manual (FIM).

Management of Risk

Be acutely aware of the bank’s operational risk, primarily through identification and management of financial and non-financial risks associated with the business. The jobholder will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Operate in accordance with HSBC and/or regulatory standards and policies; and optimise relations with regulators by addressing any issues. The role holder is also expected to adhere to the CA Operating Model and testing standards are in accordance with the Group Standards Manual and FIM. The role holder addresses any areas of concern in conjunction with line management and/or the appropriate department.

Observation of Internal Controls

Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. To assist in the discharge of accountabilities set out in the Risk and Compliance FIMs by proactively assisting relevant executives in identifying and mitigating risks, and fostering a compliance culture and optimising relations with regulators. Requirements

Requirements :

Minimum of 2 years proven experience in financial services compliance, testing, audit and/or legal management experience or equivalent. Understanding of banking financial and non-financial risks, including credit risk, and the aptitude to learn about new and emerging risk types. An innovative and forward-thinking mindset, and a proven ability to question, evaluate, and improve existing business processes and adequacy of information. Experience working with a global team and creating and working to global standards of quality. Proven organisational, planning, interpersonal, managerial, analytical, problem-solving, decision-making, and team building skills. Ability to manage conflicting priorities effectively and proven ability to meet challenging deadlines. Ability to exercise discretion, work independently within broad guidelines, tactfully handle sensitive and confidential data and complete assignments timely. Project and/or change management skills is advantageous. Experience utilising assurance automation and analytics tools, and data manipulation, is advantageous. Minimum Bachelor’s degree in related field such as business, finance, law, IT or equivalent experience; Master’s degree preferred. Fluent in both oral and written English. Proficient with Microsoft Office.

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