Data Entry Lead

4 weeks ago

Delhi, India Wisemonk Full time
Company Overview
ANCKR is a bold, U.S.-led software development agency that combines American leadership with top-tier international talent. We specialize in AI-enhanced web and mobile development, process automation, and digital transformation.
We’re not your average dev shop. We’re a tech-first, values-driven partner committed to building things that last—for startups and scaling enterprises alike
Job Summary:
As a Data Entry Lead (IC-6), you will own the data entry practice at ANCKR. You are responsible for ensuring that all data entry work — whether for client systems, internal tools, or specialized platforms — is executed with accuracy, efficiency, and repeatable process discipline.
This is a practice-level role: you will design and document data entry workflows, set quality standards, train IC-1 through IC-5 team members, and oversee the execution of both generic data entry (spreadsheets, CRMs, CMS) and specialized workflows (ERP records, content migrations, SaaS platform configurations).
You will be the final authority for data entry processes at ANCKR, ensuring that projects scale without sacrificing quality.
Responsibilities
- Own ANCKR’s data entry standards and playbooks for both generic and specialized workflows
- Analyze new processes and translate them into step-by-step repeatable workflows for IC-1 to IC-5 team members
- Ensure accuracy and data integrity across all entry work (auditing, spot-checks, error resolution)
- Lead process documentation (SOPs, checklists, training guides) for each new client/system workflow
- Oversee and mentor IC-1 through IC-5 data entry team members, ensuring skill growth and consistency
- Implement QA frameworks to catch errors before client delivery
- Track team productivity and create dashboards for throughput, error rate, and rework
- Collaborate with Engineering/Support to identify automation opportunities that reduce manual work
- Act as final escalation point for all data entry-related client or internal issues
Requirements
Must-Have
- 6+ years of experience in data entry, data operations, or content processing
- Proven track record of leading or mentoring data entry teams
- Strong knowledge of QA and error-checking techniques
- Ability to quickly learn and document new workflows across multiple platforms
- High proficiency with Excel/Google Sheets, CRMs, CMS platforms, and databases
- Strong organizational skills with a process-first mindset
Nice-to-Have
- Experience with specialized data systems (ERP, medical systems, financial systems)
- Familiarity with bulk import/export tools and data cleaning techniques
- Exposure to AI-assisted data entry or automation tools
- Experience in an agency or outsourcing environment handling multiple client processes
Perks:
- Competitive salary + bonuses for team performance/accuracy
- Tech package : Macbook Pro
- Paid holidays, PTO, flexible hours
- Remote-first team with async workflows
- Direct influence on how ANCKR scales data operations
Schedule & Expectations
- Standard hours: Standard Hours
- Must drive team discipline in process and accuracy
- Work tracked in ClickUp/Sheets, collaboration via Slack
- Participation in weekly process reviews & delivery check-ins

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