Inside Sales Executive

3 weeks ago

india Innovalus Full time

Greetings from Innovalus...


Job Description : Inside/Tele Sales Executive


Key Objectives :

  • Conducting outbound calls to potential customers in the US markets to promote Client’s Client’s and affiliates as identified by Client’s products and services - SaaS based offerings.
  • Identify, collate and organize the required database for the campaign to be effective leading to goal based results.
  • Building rapport with customers, understanding their needs and providing tailored solutions to generate leads and drive sales.
  • Addressing customer concerns and overcoming objections to influence buying decisions through persuasive sales conversations.
  • Collaborating with other sales teams to schedule appointments, demos or consultations for qualified leads as and when required.
  • Achieving or exceeding individual targets and goals related to lead generation, appointment setting and sales conversion.


Responsibilities


  • Conduct outbound calls (and emails) to prospective customers, using your persuasive skills to promote our products and services effectively.
  • Identify and qualify sales leads, capture essential customer information and assess their needs to tailor appropriate solutions.
  • Engage with potential customers in a professional and persuasive manner, clearly articulating the features, advantages and benefits of our offerings.
  • Follow up on leads and maintain regular communication with potential customers to build relationships and increase the likelihood of sales conversions.
  • Close sales deals by overcoming objections, negotiating terms and securing customer commitment.
  • Maintain accurate and up-to-date records of customer interactions, ensuring proper documentation and follow-up actions.
  • Collaborate with other sales team to provide qualified leads and relevant information for an effective follow-up as and when required.
  • Stay updated on product knowledge, industry trends and competitor offerings to position our products or services in the market.


Required skills and qualifications


  • Graduate with excellent proficiency in English – particularly with US accent
  • Street smart, go-getter with aggressive selling attitude.
  • Ideally 1 to 2 years of experience in telemarketing, sales or customer service in an outbound sales call center, BPO to the US/UK markets, Preferably in the healthcare sector.
  • Excellent verbal communication skills and a clear and confident phone manners, with the ability to articulate product features and benefits persuasively.
  • Familiarity with the language and industry regulations as well as US markets, culture and customs.
  • Solid persuasive and negotiation abilities to influence buying decisions.
  • A customer-focused mindset with the ability to understand and address customer needs.
  • Resilience and perseverance to handle rejection and maintain motivation in a sales-driven role.
  • Organizational skills to manage customer information and follow-up activities.
  • Basic computer literacy and familiarity with MS Office, CRM systems or call center software.
  • Professionalism, integrity and a positive attitude in all customer interactions.
  • Exceptional time management and organizational skills, with the ability to manage multiple tasks and priorities.

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