Consulting-SAMA-Manager-GBS

3 weeks ago


bangalore, India Deloitte Full time

Location: Delhi/Mumbai/Bengaluru/Pune

Work you’ll do

The primary role of a Manager is to make direct contributions to the client engagement in GIC/Captive advisory around offshoring strategy, operating models, driving transformation programs, sourcing strategy, and vendor portfolio optimization, sourcing strategy, and vendor portfolio optimization.

As a Manager, you would be responsible to lead engagements, including planning and budgeting; manage engagement teams; define deliverable structure and content; facilitate buy-in of proposed solutions from client sponsors; and direct on-time, and quality delivery of work products.

The responsibilities of the current role would require the candidate to:

Lead engagements in areas such as GIC setup by strategizing across design, build, run, transform, and innovate spectrum for Technology or BPM (Finance, Procurement) functions Lead IT-BPM outsourcing related programs (e.g., sourcing strategy, supplier rationalization and strategy, supplier governance) working closely with client stakeholders Leverage working and market knowledge of IT outsourcing, BPO/BPM, GIC, and shared services operating models Work closely and collaboratively with teams to analyse client operations, brainstorm potential options, and make recommendations Leverage standardized global program structure tools, templates, and methodologies and draw learnings from other geographies Assist leadership to take strategic decisions and manage, build, and leverage client relationships Further support leadership in developing portfolio offerings and assisting in sales pitch Carry revenue management along with tracking, managing sales pipeline and financial management (invoicing, plan vs actuals tracking, etc.) of ongoing engagements Contribute to the planning and resourcing for client pursuits and new projects Mentor junior team members across offerings on project work and delivering against team goals Create strong team of professionals by attracting external talent and strengthening the in-house team This role could be based out of Delhi-NCR/Bangalore/Hyderabad/Mumbai/Pune

Qualifications

Candidate should have a minimum of 8+ years of relevant work experience in GIC/Captive advisory for Technology and/or BPM (F&A, Procurement) functions, Outsourcing advisory, and PMO (PMO for multiple portfolios and stakeholders across geographies), and meets following criteria:

Strong academic credentials for both undergraduate and graduate coursework A strong and demonstrated interest in consulting (internal or external), especially in thinking through large and complex programs Strong project management skills and experience in managing global clients including dealing with clients on a day-to-day basis and independently managing client interactions Understanding of prevalent trends in technology (DevOps, Agile, Cloud sourcing) and digital trends in BPM (Automation, AI) would be a plus Leadership qualities and the ability to mentor Willingness and ability to take initiative, learn independently and drive the team Outstanding interpersonal and communication skills, both written and verbal Proficient user of MS Suite (advanced Excel, PowerPoint and Word)

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