Pre-sales AV Engineer

Job Summary: Presales Engineer
We are looking for a dynamic and technically skilled Audio Visual System Presales Engineer to join our team. The ideal candidate will have a strong background in AV technology, excellent communication skills, and a ability to understand customer needs. This role involves working closely with the sales team to provide technical expertise, design solutions, and ensure successful project proposals.
Key Responsibilities:

1. Technical Consultation:

2. Work with the sales team to understand customer requirements and provide technical consultation.

3. Conduct site surveys and needs assessments to gather detailed information.

4. Solution Design:

5. Design comprehensive audio visual systems that meet customer specifications and budget constraints.

6. Create detailed technical proposals, including system schematics, equipment lists, and cost estimates.

7. Product Demonstrations:

8. Conduct product demonstrations and presentations to showcase AV solutions to potential clients.

9. Prepare and deliver technical presentations to customers, explaining system capabilities and benefits.

10. Proposal Development:

11. Collaborate with sales and engineering teams to develop accurate and competitive proposals.

12. Ensure proposals are technically sound and aligned with customer needs.

13. Vendor and Partner Liaison:

14. Stay updated on the latest AV technologies and products to provide the best solutions.

15. Project Coordination:

16. Work with project incharge and installation teams to ensure seamless handover to client.

17. Assist in troubleshooting and resolving technical issues during the project lifecycle.

18. Customer Support:

19. Provide post-sale technical support and assistance to ensure customer satisfaction.

20. Conduct training sessions for customers on the use and maintenance of installed AV systems.

Qualifications:

• Bachelors degree in Engineering, Electronics, IT, or a related field.
• Proven experience in audio visual system design and implementation.
• Strong knowledge of AV products, technologies, and industry standards.
• Excellent communication and presentation skills.
• Proficiency in CAD software and other design tools.
• Ability to manage multiple projects and deadlines.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and collaboratively in a team environment.

Preferred Skills:

• Certification in AV-related fields.
• Experience with AV control systems (e.g., Crestron, AMX, Extron).
• Understanding of networking and IT infrastructure as it relates to AV systems.

Working Conditions:

• Office environment with frequent travel to customer sites.
• Flexibility to work outside standard hours when necessary.