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Operations Manager
2 months ago
Responsibilities To handle multi channeldistribution B2B as well as B2C Stock Distribution PlanningExecution & Reconciliation. Ensureorder fulfilment is done in the desired TAT across all ecommercechannels (B2B and B2C orders). Enhanceefficiency of different ecommerce channel operations & lastmile logistics. Work & buildrelationships with the stakeholders in the distribution supplychain & logistics functions. Drive organisation alignmentwith leadership business verticals for this charter. Identify opportunities & optimisefastest and most cost effective delivery to customers/channels.Improve on time delivery of shipment to customers/channels. Build complete transparency andaccountability in all day to day operations & logisticsworkflows. Drive this mindset across the length and breadth of theorganization. Influence every other functionin the organisation including shopping Experience Post OrderExperience Delivery experience to drive operational efficiency. Motivate and influence your team to achievetheir key goals by evangelising and driving consensus around theoperations & supply chain vision strategy goals andexecution plan.
DesiredSkills & Requirements At least 45 years ofexperience in ecommerce operations domain ( D2C brands only) Experience with google spreadsheetsmicrosoft excel to create complex systems and analyse data Mind blowing problem solving skills Excellent written & verbalcommunication skills and ability to multitask Highly curious having an open andexperimental mindset Has anefficiencyobsessive mindset A highlymotivated individual with a demonstrated ability to deliver stretchgoals in an ambiguous innovative dynamic and fastpaced environment Previous experience in managing ecommerce/D2C sector is amust
b2c,transparency,reconciliation,microsoftexcel,accountability,delivery experience,communicationskills,operations,ecommerce,multi channel distribution,shoppingexperience,supply chain,b2b,logistics,data analysis,problemsolving,e-commerce management,stock distributionplanning,d2c,execution,last mile logistics,order fulfilment,on timedelivery,post order experience,google spreadsheets,shipment,teammanagement
