Vice President, Agility Lead
3 weeks ago
As an Agility Lead in Employee Experience, Channels you will help leaders to incorporate practical next steps for products and improve the effectiveness of various ways of working across LOBs. They enable continuous evolution of ways of working by removing impediments to agility.
The Agility Lead leverages foundational coaching techniques and knowledge of core agility methodologies to guide product execution and delivery. Coaching may extend beyond the boundaries of the aligned product to develop and share knowledge of the product development lifecycle.
Day to day you will increase the effectiveness of agile ways of working in Product team through coaching, influencing, teaching and participating in Community of Practice activities, therefore enabling Product team to deliver business outcomes. Work with Product Teams and across the organization, enhancing the understanding the value of agility, especially with regards to ensuring prioritization of workflow and updating the product backlog. Support the Product Team with agility, coach product quads and teams in writing effective OKRs, initiatives, epics, relevant tools and methodologies to successfully deliver complex Products; provide guidance and facilitate in quarterly and monthly planning; guides the team to self-management and cross functionality. Build a trusting, safe and transparent environment for both business and tech stakeholders, where problems can be raised during appropriate scrum events, without fear of blame, and with a culture of continuous improvement.
Job responsibilities
Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals. Use advanced communication, facilitation, and presentation skills to manage and influence stakeholders while communicating organizational impediments to leadership. Create a culture centered on trust, transparency, continuous improvement and empowerment. Help to build a culture of collaboration including establishing feedback loops within and outside of the group. Help to increase the group’s psychological safety using coaching behavior inside and outside the group. Develop and implement short to mid-term operational and transformation plans, prioritize tasks and manage resources to achieve product goals in a timely and efficient manner through the utilization of metrics and evidence-based decisions. Identify trends and generate original ideas to contribute to the development of new policies and best practices within the discipline. Work with all group members and stakeholders to help them fully understand and work towards product goal and help remove product and org related impediments. Improve product processes and structures for better alignment, coordination, transparency and to reduce waste and optimize for efficiencies taking a data-driven approach. Monitor product and team performance and health through BSGP, Team health checks, JIRA and JIRA Align metrics and facilitate coaching and conversations when intervention/changes are needed.Required Qualifications, Capabilities, and Skills Requirements
5+ years of experience or equivalent expertise as an Agility Lead or a relevant domain area Facilitation: Demonstrate techniques for engaging an audience, balancing the conversation, and being neutral to work towards agreed upon goals/outcomes (problem solving, prioritization, decision making, mediation) Development Lifecycle Knowledge: Apply knowledge and awareness of delivering new or enhanced systems, applications, software, or products throughout the respective phases of a development lifecycle. (CI/CD, testing, requirements gathering, system/application/product design) Lean Agile Process Knowledge: Demonstrate foundational knowledge of various agile frameworks (., Scrum, Kanban, LeSS, SAFe) and is experienced in using the lean agile processes / methodologies to enable agile environments and support the development of products and delivering services (., oversight of a distinct portfolio of work, prioritizes and identifies trade-off decisions, triages issues). Understanding of Product discovery and delivery practices including use of effective OKR frameworksPreferred Qualifications, Capabilities, and Skills Requirements
Ability to facilitate problem-solving and decision-making with colleagues inside and outside the group. Ability to facilitate group events and workshops (as appropriate given the product area's maturity). Know the products customers and technologies sufficiently well to engage in problem solving and be a group spokesperson. Coach product leaders, stakeholders, other Agility Coaches and where appropriate, Triad (Product, Engineer and Experience leads) on how to adopt and optimize ways of working to increase impact and improve performance and health. Aim to coach oneself out of the role. Teach (or bring in teachers) to improve the group's practices, leveraging WOW, Agile (scaling, enterprise, , Design, DevOps, Lean and other approaches.-
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