Global Certificate Center

2 weeks ago


thane, India WTW Full time

Role Description and responsibility 
• Deliver as per the KPIs defined for the role. To always maintain set SLA Accuracy/quality, TAT standards prescribed by the Business Unit. Manage volumes and delivery expectations as per business requirement
 • Being apt in managing time sensitive work with high level of eye for detail and in collaboration with colleagues across geographies • Active engagement with stakeholders to ensure effective delivery of service to our clients 
• Schedule adherence and punctuality 
• To develop excellent understanding of Processing systems quickly 
• Ensure that all statutory and company procedures are followed while processing work to protect clients, colleagues and the business interests of the company
Top 5 Competencies 
• Client Focus 
• Adaptability/Manage Change 
• Team Work 
• Willingness to Learn and Implement
 • Time Management



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