Support Analyst
Found in: Whatjobs IN C2 - 2 weeks ago
Experience:2-4 Years
Job DescriptionWork with Front-Line Analysts to troubleshoot complex technical issues.Be available to answer Frontline Analysts (or other members in the team) questions to identify possible roadblocks and to resolve customer Operational IssuesEnsure that all incidents related to the supported applications are resolved in a timely manner. Solve production down situations under tight SLA deadlines.Investigate and diagnose Incidents to restore a failed IT Service as quickly as possible by working with Frontline Analysts or other resolver teams (Development, Cloud Infra, Network and Database team)Escalate Major Incidents to the Incident/Service Account ManagerEscalate Incidents at risk of breaching Service Level Agreement/Operational Level AgreementTakes steps to reduce recurring issues in production. Provide details of recurring issues and influence the respective resolver to for permanent fix. Escalate if there are delays in permanent fix.Work closely with Technology Infrastructure Teams, Development & Testing Teams, Product architects in supporting Integrated / Independent releases, software/hardware upgrades, Server Upgrades and so on.Evaluate mundane manual Ops activities and find ways to automate.Develop deep understanding of the underlying technical architecture and the product modules.Work closely with the development team, have a thorough understanding of the application and functionality when new solutions are introduced into the production environment.Supporting continuous enablement, regularly look for efficiency improvement or productivity savings. Drive and live by the culture of innovation resulting in highly efficient team improving operational efficiency.Assist with the info sec team in the roll out and operation of appropriate security controls.Document SOP, Operations Handbook, troubleshooting steps and service restoration details.Willing to work in Night Shifts.Qualifications:UG -Any GraduateITIL certification – nice to haveHave troubleshooting and debugging skillsAbility to work independently and as part of a team
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Support Analyst
Found in: Appcast Linkedin IN C2 - 2 weeks ago
Kochi, India Geojit Technologies Full timeRole:Support AnalystExperience:2-4 YearsJob DescriptionWork with Front-Line Analysts to troubleshoot complex technical issues.Be available to answer Frontline Analysts (or other members in the team) questions to identify possible roadblocks and to resolve customer Operational IssuesEnsure that all incidents related to the supported applications are resolved...
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Support Analyst
Found in: Talent IN 2A C2 - 2 weeks ago
Kochi, India Geojit Technologies Full timeRole:Support AnalystExperience:2-4 YearsJob DescriptionWork with Front-Line Analysts to troubleshoot complex technical issues.Be available to answer Frontline Analysts (or other members in the team) questions to identify possible roadblocks and to resolve customer Operational IssuesEnsure that all incidents related to the supported applications are resolved...
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Support Analyst
Found in: Whatjobs IN C2 - 2 weeks ago
Kochi, India Geojit Technologies Full timeRole: Support Analyst Experience: 2-4 Years Job Description Work with Front-Line Analysts to troubleshoot complex technical issues. Be available to answer Frontline Analysts (or other members in the team) questions to identify possible roadblocks and to resolve customer Operational Issues Ensure that all incidents related to the supported applications...
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System Analyst
Found in: Talent IN 2A C2 - 2 weeks ago
Kochi, India Htree HR Consultants Pvt Ltd Full timeJob Description :The Systems Analyst : Support is responsible for providing support and troubleshooting for end users and customers for various applications. This is responsible for documenting and resolving service tickets in a timely manner. The Systems Analyst : Support assists with technology implementation and configuration of applications.Primary...
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System Analyst
Found in: Talent IN 2A C2 - 21 hours ago
Kochi, India Htree HR Consultants Pvt Ltd Full timeJob Description :The Systems Analyst : Support is responsible for providing support and troubleshooting for end users and customers for various applications. This is responsible for documenting and resolving service tickets in a timely manner. The Systems Analyst : Support assists with technology implementation and configuration of applications.Primary...
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IT Analyst
Found in: Whatjobs IN C2 - 23 hours ago
Kochi, India Brennan IT India Private Limited Full timeCareer Opportunities:IT Analyst / Technical Support EngineerBrennan has couple of positions open for our Service desk. This role would require you to closely work with our 350+ Australian clients to resolve their technical issues.Purpose of Role:• MUST have atleast 6 months of experience in IT Service Desk / Windows Server / Wintel / TechnicalSupport /...
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IT Analyst
Found in: Whatjobs IN C2 - 1 day ago
kochi, India Brennan IT India Private Limited Full timeCareer Opportunities: IT Analyst / Technical Support Engineer Brennan has couple of positions open for our Service desk. This role would require you to closely work with our 350+ Australian clients to resolve their technical issues.Purpose of Role:• MUST have atleast 6 months of experience in IT Service Desk / Windows Server / Wintel /...
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IT Analyst
2 days ago
Kochi, India Brennan IT India Private Limited Full timeCareer Opportunities: IT Analyst / Technical Support Engineer Brennan has couple of positions open for our Service desk. This role would require you to closely work with our 350+ Australian clients to resolve their technical issues. Purpose of Role: • MUST have atleast 6 months of experience in IT Service Desk / Windows Server / Wintel /...
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System Analyst
Found in: Whatjobs IN C2 - 2 weeks ago
Cochin,Kochi, India Htree HR Consultants Pvt Ltd Full timeJob Description :The Systems Analyst : Support is responsible for providing support and troubleshooting for end users and customers for various applications. This is responsible for documenting and resolving service tickets in a timely manner. The Systems Analyst : Support assists with technology implementation and configuration of applications.Primary...
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System Analyst
Found in: Adzuna IN C2 - 1 week ago
Cochin/Kochi, Kerala, India Htree HR Consultants Pvt Ltd Full timeJob Description :The Systems Analyst : Support is responsible for providing support and troubleshooting for end users and customers for various applications. This is responsible for documenting and resolving service tickets in a timely manner. The Systems Analyst : Support assists with technology implementation and configuration of applications.Primary...
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System Analyst
Found in: Whatjobs IN C2 - 2 hours ago
Cochin/Kochi, India Htree HR Consultants Pvt Ltd Full timeJob Description :The Systems Analyst : Support is responsible for providing support and troubleshooting for end users and customers for various applications. This is responsible for documenting and resolving service tickets in a timely manner. The Systems Analyst : Support assists with technology implementation and configuration of applications.Primary...
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IT Business Analyst
Found in: Whatjobs IN C2 - 2 weeks ago
kochi, India JOBIN INTERNATIONAL COMPANY Full timeRole: IT Business Analyst Location: Kochi Experience: 2 + years Job Type: Permanent Notice Period: Immediate - 30 Days Description: We are currently hiring an IT Business Analyst to work closely with Business stakeholders, Project managers and converting business requirements into technology solutions and overseeing their documentation and deployment. To...
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IT Business Analyst
Found in: Talent IN C2 - 2 weeks ago
Kochi, India JOBIN INTERNATIONAL COMPANY Full timeRole: IT Business AnalystLocation: KochiExperience: 2 + yearsJob Type: PermanentNotice Period: Immediate - 30 DaysDescription:We are currently hiring an IT Business Analyst to work closely with Business stakeholders, Project managers and converting business requirements into technology solutions and overseeing their documentation and deployment. To improve...
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IT Business Analyst
Found in: Whatjobs IN C2 - 1 week ago
Kochi, India JOBIN INTERNATIONAL COMPANY Full timeRole: IT Business AnalystLocation: KochiExperience: 2 + yearsJob Type: PermanentNotice Period: Immediate - 30 DaysDescription:We are currently hiring an IT Business Analyst to work closely with Business stakeholders, Project managers and converting business requirements into technology solutions and overseeing their documentation and deployment. To improve...
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Business Analyst
Found in: Whatjobs IN C2 - 1 week ago
Kochi, India Flarehex Full timeBusiness Analyst - InternJob Description: We are looking for a motivated and analytical Business Analyst Intern to join our team. This is an exciting opportunity to gain hands-on experience and contribute to the ongoing success of our business strategies. The ideal candidate will be a driven, curious, and detail-oriented individual who is eager to learn and...
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Business Analyst
Found in: Whatjobs IN C2 - 2 weeks ago
kochi, India Flarehex Full timeBusiness Analyst - Intern Job Description: We are looking for a motivated and analytical Business Analyst Intern to join our team. This is an exciting opportunity to gain hands-on experience and contribute to the ongoing success of our business strategies. The ideal candidate will be a driven, curious, and detail-oriented individual who is...
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Business Analyst
2 weeks ago
Kochi, India Flarehex Full timeBusiness Analyst - Intern Job Description: We are looking for a motivated and analytical Business Analyst Intern to join our team. This is an exciting opportunity to gain hands-on experience and contribute to the ongoing success of our business strategies. The ideal candidate will be a driven, curious, and detail-oriented individual who is eager to...
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Sr. Business Analyst
Found in: Whatjobs IN C2 - 1 week ago
Kochi, India 2Base Technologies Pvt Ltd Full timeSr. Business AnalystJob DescriptionWe are looking for Sr. Business Analysts who love building solutions that make the customer's life easy and make digital transformations. This opportunity is to work with leading-edge technologies to solve complex IT and business challenges. You will be working in a leadership role with talented developers, designers,...
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Sr. Business Analyst
Found in: Whatjobs IN C2 - 2 weeks ago
kochi, India 2Base Technologies Pvt Ltd Full timeSr. Business Analyst Job DescriptionWe are looking for Sr. Business Analysts who love building solutions that make the customer's life easy and make digital transformations. This opportunity is to work with leading-edge technologies to solve complex IT and business challenges. You will be working in a leadership role with talented developers,...
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Sr. Business Analyst
2 weeks ago
Kochi, India 2Base Technologies Pvt Ltd Full timeSr. Business Analyst Job Description We are looking for Sr. Business Analysts who love building solutions that make the customer's life easy and make digital transformations. This opportunity is to work with leading-edge technologies to solve complex IT and business challenges. You will be working in a leadership role with talented developers,...