After Sales Service Specialist

3 weeks ago


New Delhi, India Global Commerce Full time
Company Description
Global Commerce, based in Ahmedabad, is a dynamic group with ambitious goals and a strong focus on networking. We excel in strategic planning and execution, both online and offline, and provide solid financial support for ambitious aspirations. Since 1987, we have grown from a small office to multiple hubs, nurturing success in every endeavor.
Role Description
This is a full-time on-site role for an After Sales Service Specialist at Global Commerce in Ahmedabad. The After Sales Service Specialist will be responsible for providing support, resolving customer issues, coordinating with internal teams, and ensuring customer satisfaction post-purchase.
Qualifications
Customer service, Problem-solving, and Communication skills
Experience in after-sales service and customer support
Ability to work well in a team and independently
Attention to detail and organizational skills
Knowledge of CRM systems and ticketing platforms
Fluency in multiple languages is a plus
Bachelor's degree in Business Administration or relevant field

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