After Sales Service Specialist

3 days ago


New Delhi, India Global Commerce Full time
Company Description

Global Commerce, based in Ahmedabad, is a dynamic group with ambitious goals and a strong focus on networking. We excel in strategic planning and execution, both online and offline, and provide solid financial support for ambitious aspirations. Since 1987, we have grown from a small office to multiple hubs, nurturing success in every endeavor.

Role Description

This is a full-time on-site role for an After Sales Service Specialist at Global Commerce in Ahmedabad. The After Sales Service Specialist will be responsible for providing support, resolving customer issues, coordinating with internal teams, and ensuring customer satisfaction post-purchase.

Qualifications
  • Customer service, Problem-solving, and Communication skills
  • Experience in after-sales service and customer support
  • Ability to work well in a team and independently
  • Attention to detail and organizational skills
  • Knowledge of CRM systems and ticketing platforms
  • Fluency in multiple languages is a plus
  • Bachelor's degree in Business Administration or relevant field


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