MIS Executive Business Process Analyst

2 weeks ago


new delhi, India eltcorporateprivatelimited Full time
About MIS Executive (Business Process Analyst)Role
Weare in search of a dynamic and detailoriented MIS Executive& Business Process Analyst to enrich our team. The idealcandidate will take charge of managing our Management InformationSystems (MIS) while spearheading Zoho System Process Documentationefforts. This pivotal role demands a fusion of technicalproficiency sharp analytical acumen and exceptional communicationprowess.
Requirements KeyResponsibilities:
  • Assist indocumenting existing processes within the Zoho One environmentincluding workflows procedures and bestpractices.
  • Collaboratewith different departments to understand their requirements andassist in documenting their specificprocesses.
  • Supportthe analysis of existing processes for inefficiencies andcontribute ideas forimprovements.
  • Assistin creating clear concise and easytofollow documentation forendusers and internalstakeholders.
  • Workclosely with senior team members to ensure documentation is keptuptodate with any changes or updates toprocesses.
  • Participatein training sessions for endusers on new or updated processes asneeded.
  • Providegeneral support to teams in implementing documented processeseffectively.

Requirements:
  • Bachelorsdegree in Management Information Systems Business Administration ora related field (BTechpreferred).
  • Strongunderstanding of MIS principles and practices with 02 years ofrelevantexperience.
  • Proficiencyin Zoho applications and familiarity with other businesssoftware.
  • Excellentanalytical and problemsolving skills with a keen attention todetail.
  • Strongcommunication skills both written and verbal with the ability tocommunicate technical concepts to nontechnical stakeholderseffectively.
  • Abilityto work independently and collaboratively in a fastpacedenvironment.
  • Priorexperience in business process analysis or documentation is aplus.

Bachelor's degree in computer science, information technology, or arelated field (or equivalent experience). Proven experience as aZoho One Software Administrator. In-depth knowledge of Zoho Oneapplications and their functionalities. Strong problem-solving andanalytical skills. Excellent communication and training abilities.Ability to work independently and as part of a team. Zohocertifications (e.g., Zoho Certified Administrator) are aplus.

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