MIS Executive Business Process Analyst
4 weeks ago
KeyResponsibilities:Assist indocumenting existing processes within the Zoho One environmentincluding workflows procedures and bestpractices.
Collaboratewith different departments to understand their requirements andassist in documenting their specificprocesses.
Supportthe analysis of existing processes for inefficiencies andcontribute ideas forimprovements.
Assistin creating clear concise and easytofollow documentation forendusers and internalstakeholders.
Workclosely with senior team members to ensure documentation is keptuptodate with any changes or updates toprocesses.
Participatein training sessions for endusers on new or updated processes asneeded.
Providegeneral support to teams in implementing documented processeseffectively.
Requirements:Bachelorsdegree in Management Information Systems Business Administration ora related field (BTechpreferred).
Strongunderstanding of MIS principles and practices with 02 years ofrelevantexperience.
Proficiencyin Zoho applications and familiarity with other businesssoftware.
Excellentanalytical and problemsolving skills with a keen attention todetail.
Strongcommunication skills both written and verbal with the ability tocommunicate technical concepts to nontechnical stakeholderseffectively.
Abilityto work independently and collaboratively in a fastpacedenvironment.
Priorexperience in business process analysis or documentation is aplus.
Bachelor's degree in computer science, information technology, or arelated field (or equivalent experience). Proven experience as aZoho One Software Administrator. In-depth knowledge of Zoho Oneapplications and their functionalities. Strong problem-solving andanalytical skills. Excellent communication and training abilities.Ability to work independently and as part of a team. Zohocertifications (e.g., Zoho Certified Administrator) are aplus.
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