DSA- Department of Student Affairs

This role is for one of Weekday’s clientsSalary range: Rs - Rs (ie INR 6-9 LPA)Min Experience: 1 yearsLocation: Delhi , NCR, PunjabJobType: full-time Requirements Key Responsibilities: Communication & Representation Represent the company in all on-campus forums, meetings, and events. Act as a bridge between students and the central team. Host and moderate events, webinars, and student town halls. Event Management & Student Engagement Plan, organize, and execute high-impact events, orientations, contests, and celebrations. Lead student clubs and interest groups, fostering active participation and leadership. Develop and implement new community engagement initiatives. Data Management & Documentation Maintain up-to-date records of student involvement, grievances, events, and resolutions. Submit regular reports with insights and suggestions. Use tools like Excel/Sheets, CRM for data tracking. Leadership & Student Support Serve as a mentor and guide for students facing academic or personal challenges. Manage student grievances and maintain a safe, inclusive environment. Promote a culture of discipline, mutual respect, and responsibility. University Liaison & Diplomacy Build and maintain strong working relationships with university staff and authorities. Ensure the company is seen as a professional, value-adding partner. Coordinate with campus departments for approvals, venue bookings, and support. Core Skills & Competencies 1. Exceptional Communication & Public Speaking Fluent, confident, and engaging speaker. Able to address large groups, moderate discussions, and represent us in formal settings. Skilled in adapting tone and language based on audience – students, university officials, or partners. 2. Event Planning & Creative Campaigning Proven ability to conceptualize, plan, and execute engaging events, competitions, cultural fests, orientation programs, etc. Brings fresh, innovative ideas that reflect students’ interests and align with our goals. Manages budgets, timelines, vendors, and promotion strategy effectively.  3. Pulse of the Community Continuously gathers informal and formal feedback from students to stay updated on their moods, concerns, and preferences. Designs engagement activities that spark joy, pride, and belonging within the student body. Creates campaigns that are not only fun but mission-driven.  4. Club & Community Management Leads multiple student clubs and interest groups. Identifies leaders within the student body and grooms them for responsibility. Oversees regular student activities, ensuring participation and purpose.  5. Leadership & Decision-Making Strategic thinker and action-oriented. Assigns roles, holds people accountable, and maintains discipline. Balances warmth with authority; commands respect while remaining approachable.  6. Responsiveness & Reliability Available beyond the standard 9–5 schedule, especially in crisis or event situations. Maintains prompt communication via calls, emails, and messages.  7. Emotional Intelligence & Empathy Capable of handling student grievances with understanding and discretion. Maintains emotional balance under pressure and helps students regulate theirs. Serves as a trusted advisor during difficult transitions or conflicts.  8. Professionalism & Diplomacy Handles university relations with maturity and tact. Knows when to escalate issues and when to resolve them independently. Builds trust-based relationships with faculty and administration.  9. Conflict Resolution & Crisis Management Anticipates brewing issues and neutralizes them early. Manages student-to-student or student-to-administration conflicts calmly. Capable of stepping in as a strong but fair mediator.  10. Data Tracking & Documentation Tracks participation, feedback, grievances, and resolution timelines using tools like Excel, Notion, Airtable, etc. Ensures every interaction, event, and outcome is documented and reported with transparency. Obsessed with optimization based on numbers and patterns. 11. Negotiation & Persuasion  Able to influence stakeholders—students, university partners, vendors, etc.—towards favorable outcomes. Communicates value propositions effectively in both informal and formal situations. Skilled in proposal creation and pitching our value-add to institutions.