Voice Engineer

2 months ago


India World Wide Technology Full time

Looking for Voice Engineer : Remote : Contract (Long Term)

Contract : 6 - 12 Months

Location: 100% Remote

Job Summary:

Key Responsibilities:

  • Voice System Design and Implementation: Design, implement, and manage voice communication solutions to meet business requirements.
  • Voice System Maintenance: Perform regular maintenance and upgrades to ensure voice system stability and performance.
  • Troubleshooting: Diagnose and resolve complex voice communication issues to ensure minimal downtime and optimal performance.
  • Documentation: Create and maintain detailed voice system documentation, including diagrams, configurations, and procedures.
  • Security: Implement and maintain voice system security measures to protect against unauthorized access and vulnerabilities.
  • Collaboration: Work closely with other IT teams and stakeholders to ensure seamless integration of voice solutions with other systems.
  • Continuous Improvement: Continuously seek opportunities to improve voice system performance and reliability through new technologies and best practices.

Qualifications:

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Experience: Minimum of 5 years of experience in voice engineering, with a focus on voice communication systems.
  • Skills:
  • Familiar with Familiar with Cisco Voice environment - Call Manager, SME, Unity Connection, SIP Gateways, Experience in deploying SIP PSTN and SIP over TLS.
  • Proficiency in configuring and managing voice communication devices (e.g., IP phones, PBX systems).
  • Excellent troubleshooting and problem-solving skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively with a wide range of stakeholders.
  • Familiarity with voice system monitoring and management tools.

Preferred Qualifications:

  • Certification in voice communication (e.g., CCNA Voice, CCNP Voice).
  • Experience in a technology or consulting environment.
  • Familiarity with voice system automation and scripting (e.g., Python, Ansible).


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