Manager, Engagement Marketing, Direct

At AustralianSuper, we truly care about our colleagues.​ We know work and life are intertwined. That’s why we support the diverse needs of everyone and have policies that enable us all to thrive and be truly flexible. We ensure diversity is celebrated for the opportunity it provides us all to learn and grow and deliver better outcomes for members.  Your new role Reporting to the Senior Manager, Engagement Marketing, this position leads a team responsible for developing and delivering direct to member engagement marketing and communications.  Working closely with leads across the broader department, this role is responsible for delivering initiatives in the accumulation product that achieve associated retention, positive action and engagement targets. Key duties include but are not limited to: Lead by example to motivate and inspire colleagues to ensure they are empowered and accountable to deliver to their objectives and quality outcomes. Understand the member needs and consider the full user experience and champion best practice creative development and design. Foster the development of the team to drive initiative excellence through regular feedback, coaching, professional development, training and education. Delivering, monitoring, reporting on and continually optimising the multi-channel engagement marketing, guidance, education and communications initiatives for all accumulation members. Optimising activity through paid marketing channels where appropriate to improve retention and positive action and transaction rates. Understand the member needs and consider the full user experience and champion best practice creative development and design. What you’ll need Proven experience in marketing and or communication roles, ideally in a superannuation or financial services environment.  Tertiary qualification in Marketing, Communications or similar. Extensive experience project managing and developing a wide variety of end-to-end communications, including the briefing, sign off management, design management, production and distribution of communications across multiple channels for different audiences. Retention campaign management experience across owned and paid channels. Outstanding communication, strategic thinking and analytical capabilities.  Proven people leadership experience. Life at AustralianSuper AustralianSuper is committed to colleague development, and we support our people with ongoing learning, coaching and training, as well as career opportunities across our expanding global organisation. We offer generous leave entitlements and promote a blended working environment in which all roles can flex, and we’re happy to discuss what this looks like for you. We are committed to supporting our diverse workforce in a way that is inclusive and embraces diversity in all its forms. If you require any reasonable adjustments to the recruitment process or the role, please let our recruitment team know. What’s next Apply now, if you share our values of Energy, Integrity, Generosity of Spirit and Excellent Outcomes and would like the opportunity to work in a challenging, growing and rapidly evolving team to deliver outstanding results. Australian or New Zealand citizenship or Australian permanent residency status is required.   Progress powered by purpose.    ************************************************************************************************* please note: this vacancy is being managed directly by AustralianSuper’s Talent Acquisition team. We will contact our preferred agency partners should we require additional support. Thank you.