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Tellecaller
4 weeks ago
Role Overview:
We are seeking a confident and persuasive Telecaller to generate leads, follow up with potential customers, and promote our brand and products. The ideal candidate will have excellent communication skills and a positive attitude to help us grow our customer base both online and offline.
Key Responsibilities:
Make outbound calls to potential customers and existing clients to promote our products and services.
- Explain our brand story, product features, and benefits effectively to generate interest.
- Follow up on inquiries and leads to convert them into sales.
- Follow up with shipping partners and customers for raised customer queries to ensure timely resolution.
- Achieve daily, weekly, and monthly call targets.
- Record customer interactions, feedback, and essential details in the CRM or database.
- Address customer queries, provide product information, and resolve basic questions.
- Maintain a professional and friendly demeanor during all calls.
- Assist in promoting special offers, seasonal discounts, and new collections.
Must-Have Skills & Qualifications:
- Proven experience as a Telecaller, Customer Service Executive, or similar role.
- Excellent verbal communication and interpersonal skills.
- Good listening skills and persuasive speaking ability.
- Basic computer skills and familiarity with CRM software.
- Ability to work under targets in a fast-paced environment.
- High school diploma or equivalent; additional education or experience is a plus.
Job Type: Full-time
Pay: ₹15, ₹18,000.00 per month
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- clothing brand: 1 year (Preferred)
- Telecommunication: 2 years (Preferred)
- total: 3 years (Preferred)
Work Location: In person