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Tellecaller

4 weeks ago

Mansarovar, India Rain & Rainbow Full time

Role Overview:
We are seeking a confident and persuasive Telecaller to generate leads, follow up with potential customers, and promote our brand and products. The ideal candidate will have excellent communication skills and a positive attitude to help us grow our customer base both online and offline.

Key Responsibilities:

Make outbound calls to potential customers and existing clients to promote our products and services.

  • Explain our brand story, product features, and benefits effectively to generate interest.
  • Follow up on inquiries and leads to convert them into sales.
  • Follow up with shipping partners and customers for raised customer queries to ensure timely resolution.
  • Achieve daily, weekly, and monthly call targets.
  • Record customer interactions, feedback, and essential details in the CRM or database.
  • Address customer queries, provide product information, and resolve basic questions.
  • Maintain a professional and friendly demeanor during all calls.
  • Assist in promoting special offers, seasonal discounts, and new collections.

Must-Have Skills & Qualifications:

  • Proven experience as a Telecaller, Customer Service Executive, or similar role.
  • Excellent verbal communication and interpersonal skills.
  • Good listening skills and persuasive speaking ability.
  • Basic computer skills and familiarity with CRM software.
  • Ability to work under targets in a fast-paced environment.
  • High school diploma or equivalent; additional education or experience is a plus.

Job Type: Full-time

Pay: ₹15, ₹18,000.00 per month

Education:

  • Higher Secondary(12th Pass) (Preferred)

Experience:

  • clothing brand: 1 year (Preferred)
  • Telecommunication: 2 years (Preferred)
  • total: 3 years (Preferred)

Work Location: In person