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TeleCaller and MIS Professional

3 months ago

New Delhi, India Tender Truck Full time

Join Our Team as a TeleCaller & MIS Executive at Tender Truck

Are you an enthusiastic and organized individual with a talent for customer communication and data management? Do you excel in engaging with clients over the phone and ensuring smooth administrative operations? If so, Tender Truck is looking for a dedicated TeleCaller & MIS Executive to join our team and support our fleet owners


About Us: Tender Truck is a leading logistics tech startup that connects fleet owners with loads through an innovative bidding platform. Our mission is to empower fleet owners to maximize their efficiency and profitability by providing them with access to high-quality loads and cutting-edge technology. As a TeleCaller & MIS Executive at Tender Truck, you'll play a crucial role in maintaining our database and ensuring our fleet owners are well-informed and onboarded smoothly.


Responsibilities:

  • Data Management: Use and update data on our MIS (Management Information System) and admin platforms to ensure accuracy and completeness.
  • Fleet Owner Communication: Call fleet owners to assist with completing their KYC (Know Your Customer) process on our app.
  • Informative Calls: Inform fleet owners about our company and the benefits of using our platform, ensuring they understand how to maximize their efficiency and profitability.
  • Customer Support: Provide excellent customer support over the phone, addressing any questions or concerns fleet owners may have.
  • Follow-Up: Conduct follow-up calls to ensure fleet owners have successfully completed their KYC and are actively using our platform.
  • Collaboration: Work closely with the customer service and operations teams to streamline processes and enhance the user experience for fleet owners.


Qualifications:

  • Experience in telecalling, customer service, or a related role is preferred.
  • Excellent communication skills, with a clear and friendly phone manner.
  • Strong organizational skills and attention to detail.
  • Proficiency in using MIS and administrative software.
  • Ability to handle multiple tasks and prioritize effectively.
  • Problem-solving skills and the ability to handle inquiries and issues professionally.
  • Basic knowledge of the logistics industry is a plus.


What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work with a dynamic and innovative team.
  • Collaborative and supportive work environment with opportunities for professional development.
  • Chance to be part of a rapidly growing startup that is revolutionizing the logistics industry.
  • Flexible work arrangements and a healthy work-life balance.


How to Apply: If you're ready to take on a rewarding role as a TeleCaller & MIS Executive at Tender Truck, we want to hear from you Please submit your resume and a cover letter outlining your relevant experience and why you're excited about the opportunity to join our team.