Customer Support Representative

3 weeks ago

New Delhi, India Verify App Full time
Company Description

Verify App is a Fintech company dedicated to creating valuable products for brands and users. As a SEBI Registered RIA, we are taking the next step in personal financing powered by AI. Our commitment is to innovation and enhancing user experiences through reliable financial solutions.

Role Description

This is a full-time on-site role for a Customer Support Representative based in New Delhi. The Customer Support Representative will engage with customers on a daily basis, providing assistance and resolving issues to ensure customer satisfaction. Responsibilities include handling customer inquiries, troubleshooting problems, and maintaining a high level of customer service. The role requires effective communication and a commitment to resolving customer needs efficiently.

Qualifications
  • Customer Support and Customer Service skills
  • Effective Communication and Customer Satisfaction abilities
  • Proficiency in Troubleshooting
  • Excellent interpersonal skills
  • Ability to work in a team and manage time effectively
  • Experience in the Fintech industry is an advantage
  • Bachelor's degree in a relevant field preferred

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