Configuration Specialist

1 week ago


Mysore, India Capillary Technologies Full time
Job Description Performs the day-to-day delivery of Configuration Management services to the organization with minimal direction focusing work on prioritized tasks. Specific responsibilities include:
Performs operational activities as defined by Configuration Management policies and procedures
Work to fulfill Configuration Management Service Requests as assigned
Engages with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes
Mentors the organization on Configuration Management services, concepts, policies, and procedures
Oversees the design, coding, and testing of reports as needed
Collects and reports metrics as required
Identifies and reports non-compliance situations
Performs Configuration Management audits as directed
Identifies Service Improvement opportunities
Resolving any cross-functional (departmental or geographical) issues
Sponsoring Service Improvement initiatives
Reporting on the effectiveness of Configuration Management to senior management
Approving and communicating the goals and objectives of Configuration Management.
Good oral and written communication skills and a highly professional attitude are essential
Basic Qualifications
Minimum a graduated degree with good communication skills
Fair tech experience, should be good, and MS office suite
Understanding of security, risk and compliance frameworks, operating systems, and networking connectivity
Understanding of API and Postman tool
Understanding CRM business and current campaign trends
Basic understanding of digital marketing
External Skills And Expertise

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