Configuration Specialist

3 weeks ago


mysore, India Capillary Technologies Full time

Job Description

  • Performs the day-to-day delivery of Configuration Management services to the organization with minimal direction focusing work on prioritized tasks. Specific responsibilities include:
  • Performs operational activities as defined by Configuration Management policies and procedures
  • Work to fulfill Configuration Management Service Requests as assigned
  • Engages with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes
  • Mentors the organization on Configuration Management services, concepts, policies, and procedures
  • Oversees the design, coding, and testing of reports as needed
  • Collects and reports metrics as required
  • Identifies and reports non-compliance situations
  • Performs Configuration Management audits as directed
  • Identifies Service Improvement opportunities
  • Resolving any cross-functional (departmental or geographical) issues
  • Sponsoring Service Improvement initiatives
  • Reporting on the effectiveness of Configuration Management to senior management
  • Approving and communicating the goals and objectives of Configuration Management.
  • Good oral and written communication skills and a highly professional attitude are essential


Basic Qualifications

  • Minimum a graduated degree with good communication skills
  • Fair tech experience, should be good, and MS office suite
  • Understanding of security, risk and compliance frameworks, operating systems, and networking connectivity
  • Understanding of API and Postman tool
  • Understanding CRM business and current campaign trends
  • Basic understanding of digital marketing

External Skills And Expertise



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