Digital Account Manager

1 month ago


Delhi, India Publicis Groupe Full time

Top 5 things you will do in your role:Client Servicing: Leading the client relationship and managing expectations and deliverables. Identify client's communication needs through all channels ‐ guide client on how these channels should work together to create an integrated partnership .. Inputing into measurable business impact of our clients / real time impactProject Management: Ability to lead and execute various client projects end-to-end with support from internal team membersTeam Management: Ability to lead and manage multiple teams on various accounts smoothly ensuring healthy communication and work allocation. Drive organizational culture, values & vision of creating excellent product across the team Planning: Lead planning on various accounts when it comes to campaigns and engagements and for new business pitches. Build a strong succession / second line of your teamAccount Operations: Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with key stakeholders. In-Depth understanding of scope of work, the monetisation of key elements in the delivery process. Top 5 Thing you need to have for this role:Communication Skills: Comfort and confidence to deal with internal and external stakeholdersTeam Management Skills: Ability and inclination to work with multiple people teams and ensuring efficient knowledge transfer and mentoringDomain Knowledge: Have ample knowledge and interest in the digital domain we are working in to suggest best practices to clients and team members alikeAttitude: Have an open attitude to work with people from different walks of life and a willingness to learn and use those learnings in your everyday workProblem Solving: A creative problem solving mindset to tackle with everyday challenges on the accounts



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