Analytix Business Solutions

3 weeks ago

ahmedabad, India Analytix Business Solutions Full time

Responsibilities and Duties:

- Develop and maintain the HubSpot technology solution to ensure the tools are customized and integrated in an optimal way.

- Develop reports and workflows that track customer activity over time to identify trends in behavior or needs that may indicate opportunities for improvement.

- Map the customer journey across each technology tool that makes up the CRM solution (e.g.HubSpot, DealHub, PartnerStack, AmpleMarket, DemandBase etc)

- Manage stakeholders across the touchpoints in the customer journey

- Enhance the Atlas ability to combine quantitative and qualitative data, and ensure we optimize our customer-facing actions to improve the customer experience.

- Work directly with stakeholders in marketing, sales, support, account management to gather requirements, develop, implement and train stakeholders.

- Work with key stakeholders to operate, design and iteratively improve our HubSpot capabilities, as well as help prioritize and build consensus around HubSpot, process and outcomes.

- Maintain and update data in HubSpot to ensure accurate records of customer information

- Reviewing dashboards for accuracy and identifying and correcting possible sources of error

- Provide support for sales activities by developing reports and workflows as necessary.

- Manage user access control + cleanup of obsolete/not-used reports, workflows, views, properties and support internal tracking such as customer onboarding, task management, A bachelor's degree in computer science, information technology or a related field.

- 5 Years experience with HubSpot CRM or similar platforms as a CRM Administrator.

- Experienced developer and administrator in HubSpot Sales, Marketing, Hub DB and Service hubs.

- Experience integrating with Marketing Technology solutions (i.e. email automation).

- Project Management Skills to coordinate Sales and Marketing Initiatives.

- The ability to define and represent logical processes.

- Experience with Configure, price, quote (CPQ) process and technology.

- Organizational skills to manage, prioritize and deliver multiple change requests.

- Communication skills to convey information effectively and efficiently to HubSpot Users.

- Observable Technical skills to develop HubSpot workflows, reports, forms, and sequences.

- Managing, maintaining, configuring and support of sales, marketing, and service hubs.

- Technical Skills to maintain API interfaces between HubSpot, DealHub, PartnerStack, Ample Market and R8 FX system.

- Excellent written and verbal communication skills.

- Excellent analytical, problem solving, and organizational skills.

- Experienced HubSpot report development skills

(ref:hirist.tech)

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