SOC/NOC Manager – MSSP Lead

4 weeks ago

India Symosis Security Full time

Location : Remote (India)

Type : Full-Time

Company : Symosis Security


About Symosis Security

Symosis is a cybersecurity consulting firm purpose-built for the AI-native, cloud-first era. We help public-sector and enterprise clients mature their security operations through managed services, offensive testing, governance, and automation. We’re expanding our MSSP practice and looking for a hands-on leader to own SOC delivery, client engagement, and operational maturity.


The Role

We’re hiring a Full-Time SOC/NOC Manager to lead MSSP service delivery for a high-profile U.S.-based public sector client. You’ll serve as the primary point of contact, manage a global analyst team, and help design and scale managed security operations.

This is a strategic and technical leadership role ideal for someone who thrives in both execution and communication, has experience supporting U.S. time zones (EST/PST), and is eager to leverage AI tools for process automation and continuous improvement.


What You’ll Do


  • Serve as the primary client-facing point of contact
  • Lead 24x7 SOC/NOC operations with India-based Tier 2 analysts
  • Ensure clear and timely communication with internal teams and client stakeholders
  • Design and maintain:
  • Alert triage workflows and escalation protocols
  • Detection and response tuning across leading SIEM and EDR platforms
  • Vulnerability management lifecycle and remediation tracking
  • Threat intelligence integration and RCA coordination
  • Own and report on SLAs, KPIs, and monthly service metrics
  • Implement redundancy strategies, shift planning, and documentation standards
  • Develop SOPs, training modules, and onboarding playbooks
  • Identify automation opportunities and build solutions using AI/ML tooling
  • Collaborate across time zones; ensure alignment with U.S. EST/PST client schedules


What We’re Looking For


  • 7+ years managing SOC, NOC, or MSSP operations
  • Proven ability to lead globally distributed security teams and ensure 24x7 coverage
  • Strong familiarity with leading SIEM, EDR, and VM platforms
  • Excellent communicator – written, verbal, and presentation
  • Experience supporting clients or teams across U.S. time zones (EST/PST)
  • Familiarity with NIST CSF, MITRE ATT&CK, and the full incident lifecycle
  • Hands-on experience with AI-driven automation (e.g., scripting, ML-based triage, workflow orchestration)
  • Experience with public-sector or regulated environments is a strong plus
  • Based in India, available full-time, and comfortable working flexible hours


Why Join Symosis?


  • Shape the foundation of a fast-growing MSSP practice
  • Work directly with executive leadership on strategic initiatives
  • Flexible remote work culture and flat reporting structure
  • High-impact projects with long-term client partnerships
  • Join a technical, AI-driven, and mission-focused team


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