Sr. Servicenow Engineer

5 days ago

Mumbai, India General Mills Full time

Company - General Mills

Location - Powai,Mumbai - Hybrid Model

The Digital and Technology team of General Mills India Centre is looking for a passionate and enthusiastic individual to contribute to the ServiceNow Core Practice at General Mills in capacity of a Technical Engineer II. This role will report into D&T Manager- ServiceNow Platform in India and functionally collaborate with different stakeholders on the ServiceNow platform. It is a team member role.
In this role, candidate will be responsible for working with the ServiceNow Core Practice team in completing assigned projects to deliver high impact, high value outcomes, while staying within identified project constraints for budget, scope, and schedule. The individual will work very closely with the ServiceNow Platform Manager, Platform Owner, Product Owners, Lead Engineer and the Sr. Technical Engineer.

  • Education Full time graduation from an accredited university (Mandatory- Note: This is the minimum education criteria which cannot be altered).
  • Minimum 5-8 years of hands-on experience in ServiceNow development. Candidate should have very strong technical experience on modules such as ITSM (incident, problem, change), Service Portal particularly Employee Center, HRSD/ITOM/ITAM/CSM, etc.
  • Knowledge on key ServiceNow functionalities such as Service Mapping, Event Management, Virtual Agent, Flow Designer, etc.
  • Very good hands-on experience on REST/SOAP API based integration with external or third-party applications and monitoring tools.
  • Provide support to team as a team leader and lead by example and removing roadblocks to delivery.
  • Strong verbal and written communication skills, and the ability to communicate clearly and effectively with all levels of the organization and partners.
  • Ability to interact with and positively influence stakeholders.
  • Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.
  • Certified ServiceNow Administrator (CSA).

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