Mega Walk-in Drive || Telecom Service Manager
4 weeks ago
Interview Location:
HCL Technologies Ltd, 8th Floor, Unit-B, Aviator Building, ITPL SEZ, Whitefield Road, Bengaluru, Karnataka –
Interview Date: Saturday, 23rd Aug 2025
Interview Time: 10:00 AM – 3:00 PM
Work Location: Bangalore
HR SPOC: Yanosh / Samrin
Experience Required: 6+ Years (only eligible)
Carry a copy of your updated resume.
Bring a valid government ID proof (Aadhaar/PAN/Driving License).
Arrive at the venue between 10:00 AM to 3:30 PM for registration.
Immediate joiners are preferred (0-30 Days Notice Period)
Job Description:
Job Role : Service Manager – CSM/SPM/GST
Experience : 6+ Years
Location : Bangalore
Shift : US Shift
The Service Manager, also known as Customer (or Client) Service Manager (CSM), or Service Program Manager (SPM) is the primary interface responsible for daily management of contract compliance and administrative responsibility of the governance process include activities such as:
Conduct Service Management Reviews: In collaboration with key stakeholders, establish and maintain service management reviews to ensure 's services and performance are aligned with the Customer's business plans
Coordinate regular contract reviews, capturing any areas for possible changes/updates and/or decision logs and providing these to the
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