Data Center Field Technician

4 weeks ago

Chennai, India World Wide Technology Full time

World Wide Technology Holding Co, LLC (WWT) is a privately held global technology integrator and supply chain solutions provider. Through our culture of innovation, we inspire, build and deliver business results, from idea to outcome.Based in St. Louis, WWT works closely with industry leaders such as Cisco, VMware, NetApp, Dell EMC, HPE and several others, but also include emerging tech players. WWT employs more than 10,000 people and operates in more than 2 million square feet of state-of-the-art warehousing, distribution and integration space strategically located throughout the world. WWT ranks Glassdoors' Best Places to Work and has been on Fortune's 100 Best Companies to Work For list 13 years in a rowWorld Wide Technology Holding Co, LLC. (WWT) has an opportunity available for a Field Engineer (Remote Contract) role at Chennai.Position: Data Center Field TechnicianLocation:Chennai (Remote)Duration: 12+ Months ContractResponsibilities:- Install and secure networking devices, including rack-mounted servers.- Act as on-site lead and main project contact.- Follow documentation to stage devices as specified.- Coordinate with Project Management for onsite tasks.- Train field technicians on installation standards and procedures.- Perform DOA checks and initial device testing.- Conduct post-installation quality assurance.- Integrate infrastructure using slotting matrices and cabling diagrams.- Configure console access for remote engineering support.- Unbox, inspect, rack, and mount equipment.- Confirm equipment model and quantity per order/BOM.- Document accessory/module quantities.- Install modules/SFPs as per build and cabling documents.- Complete physical install and cabling per plans.- Patch network cables and label power cords when needed.- Connect and power devices according to mapping, reporting issues if found.- Validate connectivity and complete QA checklist.Qualifications:- Strong problem-solving, decision-making, collaboration, and communication skills.- Proficient in structured cabling, fiber optic connectors, networking standards, and core datacenter technologies.- At least 3 years' experience in networking, infrastructure support, or related areas.- Hands-on network device and server installation and troubleshooting abilities.- CCNA / CompTIA Network+ and A+ certification or equivalent preferred.- Bachelor's in computer science, Electrical Engineering, or relevant experience preferred.- Demonstrated datacenter and network implementation experience.- Able to work under pressure, prioritize tasks, and adapt to changing project requirements.- Skilled in interpreting documentation and resolving problems.- This hybrid role requires customer site travel.

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