Service Assurance Manager

Service Assurance Manager is responsible for ensuring the quality, reliability, performance of services delivered to customers, oversee service delivery, manage SLAs, implement strategies to enhance customer satisfaction and operational efficiency.

Key Responsibilities:We are seeking a Quality Assurance Specialist to join our team.The ideal candidate will have at least 1-2 years of experience in international voice services and possess strong analytical skills.Experience with Six sigma tools, TNA and TNI, BQ management is highly desirable.The selected individual will work closely with cross-functional...

Job Title: Quality Assurance SpecialistAre you a detail-oriented professional with excellent communication skills? We are seeking a Quality Assurance Specialist to join our team!Responsibilities:Monitor and Evaluate Call Quality: Ensure that customer interactions meet company standards by monitoring and evaluating call quality.Develop and Implement Quality...

Job Opportunity:We are seeking a seasoned Data Quality Assurance Specialist to lead independent projects and collaborate with clients to enhance the quality of output.About the Role:5+ years of experience in Quality Management, preferably 2+ years in Data Annotation spacePrior work experience in Quality management role in Data Annotation spaceDevelop and...

About the RoleThis is a full-time on-site opportunity for a Quality Assurance Engineer located in the region.The ideal candidate will be responsible for executing test plans, managing and executing manual test cases, and ensuring software quality assurance processes are followed.The role involves collaborating closely with development teams to identify and...

Job Title: Quality Assurance EngineerWe are seeking a highly skilled Quality Assurance (QA) Specialist to drive quality and excellence in our products and services.Main Responsibilities:Develop comprehensive test cases across all platforms to ensure the quality and functionality of our products.Document, track, and reproduce bugs with attention to...

As a Quality Assurance Professional, you will play a crucial role in ensuring the end product meets the highest standards of quality.The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues. You should demonstrate strong attention to detail and have analytical and...

Job Title: Quality Assurance SpecialistWe are seeking an experienced Quality Assurance specialist to drive excellence in software testing and delivery.Key Responsibilities:Minimum 3+ years of working experience in Manual Testing with a strong focus on quality assurance methodologies.Manual testing of web sites, web services, and backend applications on...

Job OverviewWe are seeking a seasoned Quality Assurance Team Manager to lead and manage a team of senior quality assurance analysts. This leadership role requires strong analytical skills, insurance domain expertise, team management experience, and the ability to work closely with stakeholders across geographies.The ideal candidate will have extensive...

We are seeking a detail-oriented Quality Assurance (QA) Specialist to support our quality assurance and surveillance team.The ideal candidate will be responsible for executing quality assurance and surveillance activities to ensure compliance with internal standards, regulatory requirements, and continuous improvement goals.Key Responsibilities:Conduct...