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Tele calling and cold calling

2 months ago

Mysore, India Peng Essentials Full time
Customer service: Help customers with questions and complaints, and provide support
Sales: Generate leads, close sales, and persuade customers to buy products or services
Product information: Explain product features, benefits, and pricing
Customer records: Maintain accurate records of customer interactions in a database
Follow-up: Follow up with customers to ensure satisfaction and identify opportunities for upselling
Documentation: Create and maintain paperwork or documentation based on telecalling conversations
Target market: Gather information from the target market
Routing: Route opportunities to the relevant department
Targets: Meet daily, weekly, or monthly targets