Java Support Cloud Engineer
4 weeks ago
Title: L3 Support Engineer Location: Remote Summary: We are seeking an experienced Level 3 Support Engineer to join our team. This role focuses on debugging and resolving technical issues in a SaaS-based environment integrated with Atlassian Cloud Applications. You’ll serve as the technical bridge between customer support and engineering teams — diagnosing complex cases, identifying code-level issues, and ensuring timely resolutions. Key Responsibilities: • Handle advanced technical escalations from L1/L2 support. • Analyze browser console logs, API requests, and backend traces to identify root causes. • Debug issues in JavaScript/TypeScript codebase (Agile.js or Node.js environment). • Work with engineering teams to apply permanent fixes and improve system reliability. • Support customer onboarding, configuration, and data migration activities. • Document resolutions, maintain FAQs, and contribute to support automation efforts. • Perform post-incident analysis and suggest preventive measures. • Collaborate cross-functionally with Product, QA, and DevOps teams. Required Skills & Experience: • 4–7 years of experience supporting SaaS/web-based applications. • Strong programming and debugging skills in JavaScript, TypeScript, and Node.js. • Experience with Agile.js or similar modern frameworks. • Deep understanding of REST APIs, JSON, and browser/network debugging tools. • Hands-on experience with Atlassian Cloud platform (Jira/Confluence Cloud preferred). • Familiarity with CI/CD pipelines, cloud infrastructure (AWS/Azure), and log analysis. • Experience analyzing API integrations, authentication flows, and service dependencies. • Strong analytical and communication skills. Nice to Have: • Exposure to Atlassian Marketplace apps. • Knowledge of ElasticSearch, OpenSearch, or Atlassian Forge framework. • Experience using Jira Service Management or similar ticketing tools. • Prior background in L3 or Developer Support for SaaS applications.
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Java Support Cloud Engineer
4 weeks ago
India AideWiser SolTek Full timeTitle: L3 Support Engineer Location: Remote Summary: We are seeking an experienced Level 3 Support Engineer to join our team. This role focuses on debugging and resolving technical issues in a SaaS-based environment integrated with Atlassian Cloud Applications. You’ll serve as the technical bridge between customer support and engineering teams —...
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Java Support Cloud Engineer
4 weeks ago
India AideWiser SolTek Full timeTitle: L3 Support EngineerLocation: RemoteSummary: We are seeking an experienced Level 3 Support Engineer to join our team. This role focuses on debugging and resolving technical issues in a SaaS-based environment integrated with Atlassian Cloud Applications. You’ll serve as the technical bridge between customer support and engineering teams — diagnosing...
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Java microservices with cloud Engineer
3 weeks ago
Pune, India UBS Full timeJob Description Job Reference # 330535BR Job Type Full Time Your role Are you eager to work as a Java Engineer in a true agile environment where digital products are designed and built for WMA clients and advisors Are you passionate about building and supporting robust and scalable digital platforms involving cloud native, vendor integrations and webservice...
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Java Support Engineer
3 weeks ago
India AideWiser SolTek Full timeJob Description Job Title: L3 Support Engineer Location: Remote Job Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and...
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Java Support Engineer
4 weeks ago
India AideWiser SolTek Full timeJob Title: L3 Support Engineer Location: Remote Job Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and resolve critical...
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Java Support Engineer
4 weeks ago
India AideWiser SolTek Full timeJob Title: L3 Support Engineer Location: Remote Job Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and resolve critical...
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Java Support Engineer
4 weeks ago
India AideWiser SolTek Full timeJob Title: L3 Support EngineerLocation: RemoteJob Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and resolve critical...
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Backend Developer
2 weeks ago
Tamil Nadu, Chennai, India JAVA Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearAs a backend developer, you will be a part of the backend API development team having members working from different geographical locations. As part of this role, you will be working along with some bright and dynamic engineers, building backend APIs, re-usable components, with strict coding guidelines, and best practices. If you are passionate about what...
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Java Software Engineer
3 days ago
India Nonrel Technologies Full timeCompany Description Nonrel Technologies is a leading IT software company specializing in delivering innovative, scalable, and secure software solutions tailored to meet the unique needs of businesses across various industries. With expertise in custom software development, cloud computing, data analytics, and IT consulting, Nonrel empowers organizations to...
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Java Software Engineer
3 days ago
India Nonrel Technologies Full timeCompany Description Nonrel Technologies is a leading IT software company specializing in delivering innovative, scalable, and secure software solutions tailored to meet the unique needs of businesses across various industries. With expertise in custom software development, cloud computing, data analytics, and IT consulting, Nonrel empowers organizations to...
