Java Support Engineer
4 weeks ago
Job Title: L3 Support EngineerLocation: RemoteJob Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and resolve critical production incidents. This role requires strong experience with Java, Atlassian Plugin Framework, and enterprise support practices.Key Responsibilities:Handle complex issues escalated from Level 1 and Level 2 support teams for Xray DC.Investigate root causes by reproducing, debugging, and analyzing application and server logs.Collaborate with the development team to provide long-term fixes and product improvements.Troubleshoot issues related to Atlassian applications (Jira/Confluence) in Server/DC environments.Manage patch releases and coordinate with QA to validate fixes.Support customer deployments, upgrades, and integrations.Maintain detailed technical documentation and contribute to the internal knowledge base.Participate in incident reviews to improve reliability and customer experience.Required Skills & Experience:4–7 years of experience in enterprise software support or application support.Strong hands-on experience in Java 11+, Spring, and REST APIs.Familiarity with Atlassian SDK, Atlassian Plugin Framework, and Active Objects.Experience with Maven, Git/Bitbucket, and Bamboo/Jenkins pipelines.Proficiency in Linux environments, bash scripting, and log analysis (Log4j2, Tomcat, etc.).Working knowledge of SQL and database performance debugging.Understanding of thread safety, clustering, and Data Center scalability concepts.Excellent debugging and communication skills to work effectively with global teams.Nice to Have:Exposure to Xray for Jira or other Atlassian Marketplace apps.Familiarity with Lucene or OpenSearch.Prior experience in L3/Developer Support for enterprise Java products.
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Java Support Engineer
3 weeks ago
India AideWiser SolTek Full timeJob Description Job Title: L3 Support Engineer Location: Remote Job Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and...
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Java Support Engineer
4 weeks ago
India AideWiser SolTek Full timeJob Title: L3 Support Engineer Location: Remote Job Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and resolve critical...
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Java Support Engineer
4 weeks ago
India AideWiser SolTek Full timeJob Title: L3 Support Engineer Location: Remote Job Summary: We are looking for a Level 3 Support Engineer to join our Xray Data Center (DC) team supporting Atlassian-based enterprise products. You will act as the escalation point for complex customer issues, working closely with developers and QA engineers to analyze, troubleshoot, and resolve critical...
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Backend Developer
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Tamil Nadu, Chennai, India JAVA Full time ₹ 40,00,000 - ₹ 1,20,00,000 per yearAs a backend developer, you will be a part of the backend API development team having members working from different geographical locations. As part of this role, you will be working along with some bright and dynamic engineers, building backend APIs, re-usable components, with strict coding guidelines, and best practices. If you are passionate about what...
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Sr Support Engineer
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Bengaluru, India McLaren Strategic Solutions (MSS) Full timeJob Description Seeking an Application Support Engineer with experience in L2/L3 support and software development. The role involves coding, debugging, and automating support functions while managing support tickets and processes. Key Responsibilities Provide L2/L3 application support. Code in Java or similar languages for debugging and updates. Write...
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Support Engineer
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Bengaluru, India Andor Tech Full timeJob Description Company: Andortech(Bengaluru, India) Experience: 5+ years About Us: AndorTech is a global IT services and software engineering company founded in 2009, headquartered in Bengaluru, India, with operations across the US, Europe, and the UAE. It specializes in supporting Global Capability Centers (GCCs) and product companies with end-to-end IT...
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India Nonrel Technologies Full timeCompany Description Nonrel Technologies is a leading IT software company specializing in delivering innovative, scalable, and secure software solutions tailored to meet the unique needs of businesses across various industries. With expertise in custom software development, cloud computing, data analytics, and IT consulting, Nonrel empowers organizations to...
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Java Software Engineer
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India Nonrel Technologies Full timeCompany Description Nonrel Technologies is a leading IT software company specializing in delivering innovative, scalable, and secure software solutions tailored to meet the unique needs of businesses across various industries. With expertise in custom software development, cloud computing, data analytics, and IT consulting, Nonrel empowers organizations to...
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Noida, India IRIS software Full timeJob Description Why Join Iris Are you ready to do the best work of your career at one ofIndia's Top 25 Best Workplaces in IT industry Do you want to grow in an award-winning culture thattruly values your talent and ambitions Join Iris Software - one of thefastest-growing IT services companies- whereyou own and shape your success story. About Us At Iris...
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Java Production Support Engineer
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Pune, India Siemens Healthineers Full timeJob Description Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while...