Business Manager- Retail

4 weeks ago


bangalore, India IFB Industries Ltd Full time
Role:- Business Manager- Retail. (IFB Points)
Location: Bangalore.
Responsibilities include Sales target achievement of IFB Points, Management of sales team/ reportees, Store Footfall management, Placement, Display, Sell out, Geography/ channel expansion & reach, and identifying & realizing opportunities for growth
Revenue generation as per budget from the geography responsible.
IFB Points profitability
Display & sell out of focus products (AC, KA, DW etc)
Coordination with CSRs /Retail Executives, resolve their issues, and ensure they deliver productivity as agreed.
Participate in the right hiring, Induction, regular training, and development of the team. Adherence to training calendar and coverage. Use of Collabo8 for self & team. Share feedback/observation of field team/CSRs with trainers and plan appropriate training interventions. Initiate R&R & motivate
Appropriate use of apps, portals & technology and ensuring team updates appropriately.
Resolve customer complaints regarding sales and service. Practice and ensure practice of IFB Customer Service Charter
Ensure availability of stock for sales and demonstration
Ensuring MOPs are adhered.
Direct and coordinate activities involving sales & marketing of products including Spice Secrets.
Ensure Maximum score on Store Audits
Ensure Store Hygiene and POP placement
Ensure opening of new stores in the assigned geography as per SOP.
Timely Reports on branch sales operations, sales results, business forecast & people indices if any.
Industry Preferred: Consumer Durables, Apparel, Retail Industry
Qualification & Skills: MBA in marketing
Relevant Experience (for the position): at least 5 years in Retail Sales Operations

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