Custom Solutions Engineer- Windows Deployment

Description and Requirements Summary Develop custom software solutions based on customer requirement and specifications for deployments. Key responsibilities: Technical: Create, modify, test, and verify custom Windows solutions for customers on ThinkPad laptop, ThinkCentre desktop, and ThinkStation workstation hardware technology platforms. Some limited support for non-Lenovo hardware may be included based on customer requirements. This role will build custom solutions for Fortune 500 and Large Enterprise companies worldwide; must be able to create solutions using various tools (like Microsoft DISM, Windows ADK, Sysprep creating custom OOBE, and a custom in-house manufacturing tool) Be able to work with and, if needed, create scripts for customization. Technologies include batch files (*.CMD, *.BAT), PowerShell, AutoIt, VBScript and other scripting technologies Work directly with clients to initiate the project engagement to obtain custom imaging and custom BIOS/CMOS requirements; create test plans based on the project requirements and provide test plans to client for approval before beginning the project; provide the client with technical solution documentation; provide test results to the client based on the approved test plans; once the solution has passed all the testing and verification processes and the client approves, it’s packaged for manufacturing. Functional: Project Management Process orientated Setting Timelines Meeting SLAs Collaborate with other teams (can’t empathize enough) Build rapport and synergy with other internal teams who are internal customers Build strong relationship with customers Manage multiple projects and customers Be open and confident working with global teams across different regions and cultures Lead communication with internal and external customers as an SME Requirements: Degree in Information Technology or related discipline.  Five to Six (5-6) years of relevant experience in OS Imaging, customization and deployment for enterprise hardware Having a solid understanding of the process of how operating systems are laid out and loaded and know how to configure operating systems. Knowledge of usage, registry and other locations for image customization is required. Ability to work closely with various internal teams, such as sales, project management. Ability to prioritize tasks in a fast-paced environment while keeping quality of the work high as you will be working on several projects simultaneously. Clear written and verbal communication skills Customer focused and result driven attitude. Past work experience with global teams across regions Collaborative skills to work with other teams within lenovo. Ownership  Should have: Fluent in English communication both spoken & written. BOLD and Dynamic to work with customers across different regions and cultures Strong problem-solving and client facing skills Process oriented. Some MS Excel and Reporting Attention to detail Ability to work on multiple projects simultaneously Walk-in with an ‘I own this’ attitude (MUST HAVE – can’t emphasize enough) Technical knowledge: Windows OS (Windows 10, Windows 11, Windows PE) EFI SCCM, MDT (applications / packaging / driver management / task sequence development / scripting and troubleshooting In-depth knowledge of HW systems Intune, Autopilot and Azure AD Virtualization – Hyper-V, VMware Remote management (AMT, Dash, KVMs) PowerShell Additional Locations : * India - Karnātaka - Bangalore * India - Karnātaka - BANGALORE * India * India - Karnātaka * India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE NOTICE FOR PUBLIC At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.Please beware of fraudulent recruiters posing as Lenovo representatives. They may request cash deposits or personal information. Always apply through official Lenovo channels and never share sensitive information. Lenovo does not solicit money or sensitive information from applicants and will not request payments for training or equipment.Kindly verify job offers through the official or contact Stay informed and cautious to protect yourself from recruitment fraud. Report any suspicious activity to local authorities.