Team Leader Call Center
1 week ago
Job Title:- Team Leader Age :-18-35 Experience:- 1-2 Years Location - Nagaland Salary - 14000/- Qualification - Graduation Pass ❖ Roles and Responsibility: - 1. Over-looking the day-to-day Samvad Kendra (call center) operation. 2. Setting clear team goals and set deadlines for the same. 3. Monitoring the Team performance and reporting on the performance metrics. 4. Motivating and leading the team members. 5. Assign the campaign to the agents and stop the agents from Calling 6. Check hourly agent performance 7. Call Audit with feedback (verbally explain) 8. MIS report read (WDR, APR, CAR) 9. Discovering the training needs and providing Coaching as necessary. 10. Listening to team members’ feedback and resolving any issues or conflicts. 11. Should be able to handle all the activities at the Call Center Level. 12. Will be performing all the support HR functions of operations which also includes agent’s hiring at center level. 13. The Team Lead is responsible for the social media engagement of agents reporting to him or her. He or She must ensure that agent accounts are created on Facebook, Twitter, and Instagram. 14. Maintain discipline of the call center. 15. Securing, keeping stock of items of call center. ❖ Require Experience and Skills: - 1. Proven work experience of 1-2 years as a Team leader or supervisor. 2. Good computer skills and MS Excel will be an added advantage. 3. Good communication and leadership skills. 4. Organizational and Time-management skills. 5. Decision-making skills. ❖ Qualification: - 1. Must be a graduate or degree in management of any stream. 2. Training in team leading is a plus.
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Team Leader
6 days ago
Lower Assam Division, India AECOM Full timeJob DescriptionWe are currently seeking a highly qualified Team Leader for one of our major infrastructure projects: the construction of India's longest extra-dosed cable-stay bridge , spanning 19.20 kilometers over the Brahmaputra River , connecting the states of Assam and Meghalaya . Experience: Professional Experience: Aggregate minimum 20 years of...
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Team Leader
2 weeks ago
Lower Assam Division, India AECOM Full timeJob DescriptionWe are currently seeking a highly qualified Team Leader for one of our major infrastructure projects: the construction of India's longest extra-dosed cable-stay bridge , spanning 19.20 kilometers over the Brahmaputra River , connecting the states of Assam and Meghalaya . Experience: Professional Experience: Aggregate minimum 20 years of...
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Surveyor
2 days ago
Nagaland Division, India EVERGREEN ENTERPRISES Full timeAssist in topographical, alignment, leveling, and construction surveys. Support setting out of center lines, benchmarks, levels, and offsets. Operate Total Station, Auto Level/Dumpy Level, GPS under supervision. Record field measurements and maintain survey data and site records. Coordinate with site engineers and supervisors for daily survey needs. Verify...
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Surveyor
2 days ago
Nagaland Division, India EVERGREEN ENTERPRISES Full timeJob Description Assist in topographical, alignment, leveling, and construction surveys. Support setting out of center lines, benchmarks, levels, and offsets. Operate Total Station, Auto Level/Dumpy Level, GPS under supervision. Record field measurements and maintain survey data and site records. Coordinate with site engineers and supervisors for daily survey...
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Team Leader
2 weeks ago
Delhi Division, India White Force Full timeJob description 1327"> Oversee daily team operations and ensure efficient workflow. Troubleshoot and resolve any issues that arise during operations. Assist in problem-solving and provide solutions in a timely manner. Communication and Reporting: Maintain regular communication with management and other departments.Provide progress reports, team performance...
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AI Transformation Leader
2 weeks ago
Delhi Division, India Everise Full timeCompany Overview:Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the...
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EA to Senior Leader- Manager- Gurgaon
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Delhi Division, India WAISL Limited Full timeHead Digital Transformation & Application SupportA unique leadership role to enable and drive Digital Transformation and Innovation in the AviationIndustry. Opportunity to help develop and build best in class Airport Core Architecture and AIbased innovative solutions for airport customers. This will involve all aspects of technologyarchitecture, innovative...
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Bangalore Division, India ITILITE Full timeAbout ITILITE ITILITE is a Series-C funded B2B SaaS platform revolutionizing corporate travel, expense management, and payments. Backed by marquee investors from Tiger Global, and Dharana Capital, we serve 500+ companies including Jockey, Puma, Datamatics, ITC Infotech, Perfios, and other esteemed organizations across diverse sectors. Learn more: itilite.com...
