Academic Counsellor

2 weeks ago

Chennai, India Bolt Academy Full time

We are looking for a dynamic Academic Counsellor – Telecalling to join our team in Chennai. This role involves handling inbound and outbound student leads, counselling them over calls and WhatsApp, and converting them into course enrollments. You will be the first point of contact for prospective students and play a crucial role in guiding them towards making the right career decision.

Key Responsibilities:

  • Counselling student leads over phone calls to understand their career goals and suggest suitable courses
  • Responding to WhatsApp messages from students in a timely and professional manner
  • Following up consistently with leads to close course enrollments
  • Supporting fee collection process by coordinating with students and finance team
  • Maintaining effective communication between students, trainers, and internal teams
  • Managing and updating lead records in the CRM system
  • Providing clear and accurate information about course structure, batch timing, fees, and career support
  • Ensuring a smooth handover of enrolled students to the training team

Ideal Candidate Profile:

  • Proven experience in sales, telecalling, or academic counselling (6 months to 3 years)
  • Good communication skills (Tamil & English)
  • Comfortable working in a target-driven environment
  • Highly motivated with a passion for helping students grow
  • Strong organizational and follow-up skills
  • Any degree graduate

Perks & Benefits:

  • Best Salary in Industry (Performance-based incentives)
  • Professional work environment
  • Career growth opportunities in sales and education domain
  • Training & support from the management

Job Types: Full-time, Permanent

Pay: ₹10, ₹30,969.09 per month

Benefits:

  • Cell phone reimbursement
  • Flexible schedule
  • Paid time off
  • Work from home

Work Location: Remote

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