AVP - AOM Delivery

1 week ago

Gurgaon, India NAB Full time
Note, this is an Individual Contributor role.

Key Accountabilities:Ensuring that the AOM methodology and disciplines align with the broader enterprise standards, and uplifts as the enterprise model continues to mature.Aom Delivery's -Facilitate both group and 1:1 session in the roll out of performance excellence and active operations management resulting in achievement of certification within the AOM methodologyActively provide feedback to leaders on operational effectiveness opportunities thus uplifting capability and effective metric managementEngage and develop strong relationships with team leader and up to Head of levels within NABSupporting NAB leadership team and executive management with effective and insightful management informationDriving AOM data curiosity across NAB, ensuring insights are identified with resulting actions committed and benefits realizedManaging Requests for Change across the enterprise

Essential capabilitiesExtensive experience (knowledge and successful practical application) of AOM using Workware / Control IQLearning agility: will be required to quickly establish deep understanding different business units and internal processesAdvanced data analytics skills: ability to interrogate data for key insights and recommendations.Experienced in senior stakeholder engagement; excellent oral & written communication and interpersonal skills.Delivery of targeted efficiency benefits that are attributed to improved management of operations (Reduced Cost Base, Improved Leader Maturity in Ops management improved Service outcomes.)Results oriented with ability to manage multiple responsibilities with focus on quality and detail.

Other capabilities:Ability to engage across the organization and influence outcomes.Strong time management and ability to multitask and adapt to changing priorities.Strong analytical (Excel) and problem-solving skills.

Experience:8- 12 years of total experience and Min 2 years of AOM experience is essential including:-Initial deployment of AOM disciplinesAOM line managementAOM Practitioner Certified (or equivalent) preferredExperience in leadership coaching roleExperience in Operations leadership role

Active Ops Management Banking and Finance experience/certification (not essential butpreferred) Team Leader experience in Operations

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