ServiceNow Developer
15 hours ago
Job Description :
SN Required Information Details :
1. Role ServiceNow Developer
2. Required Technical Skill Set ServiceNow, XML, HTML, AJAX, CSS, HTTP, REST/SOAP
3. Desired Experience Range 5+ Years
4. Location of Requirement India
Desired Competencies (Technical/Behavioral Competency) :
Must-Have Technical Competency :
- Strong knowledge and experience in IT Service Management, IT Operations Management, Discovery, CMDB and Integration
- Experience in supporting the implementation, administration, configuration, and development of the ServiceNow tool.
- ServiceNow Experience should include extensive scripting in ServiceNow, tool configuration, design work, technical configuration, and deployment.
- Specifically, candidates should possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and workflows.
- System/Process Automation (Orchestration) experience.
- System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP.
- Excellent troubleshooting skills with ability to demonstrate influence in a consultative fashion to stakeholders and other team members.
- Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions Minimum ServiceNow CSA certified.
- Ability to work with customers, gather requirements and create solutions independently
- Active participation within and among teams and colleagues distributed globally
- Good verbal and written communication skills are a must
- Good quantitative analytic skills, ability to work with large data sets
- Excellent problem-solving skills, in particular a methodical approach to dealing with problems across distributed systems.
- Collaborate well with others, unafraid to provide and receive honest feedback
Behavioral competency :
- Effective communication skills with both non-technical and technical audiences (verbal and written)
- Excellent Interpersonal skills to work with the project team members collaboratevily
- Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)
Good-to-Have :
- ServiceNow Implementation Specialist certification
- ITIL V3/V4 foundation certification
- Java developer certification
Responsibility of / Expectations from the Role :
- Understand the given application requirements (or User Stories)
- Understand and follow the Best Practices and Standards/Guidelines for development
- Participate in the Daily stand-up meetings and understand the changes proposed on the requirements / user stories
- Must be self-directed and detail oriented in completing assigned tasks in an effective manner, meeting designated standards and criteria
- Responsible for the code quality of assigned tasks
- Perform Unit Testing and do documentation as required
- Provide support to the users during the User Acceptance Testing
- Provide any required training to the users on the user stories
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