![Quess](https://media.trabajo.org/img/noimg.jpg)
SAP Customer Service
2 weeks ago
Job Title: SAP Customer Service
Experience:3-5 Years
NoticePeriod: Immediate to 15 days
Location: Bangalore
JD:
Responsibilities:
·Implement and configure SAP CustomerService Contract Management functionalities for managing service contracts,agreements, and SLAs.
·Define contract templates, pricingstructures, renewal processes, and service level terms within SAP CS module.
·Design and manage the businesssolution portfolio within SAP Customer Service to align with customer needs andbusiness objectives.
·Analyze market trends, customerrequirements, and competitor offerings to enhance the service portfolio.
·Configure SAP Service OrderManagement for creating, processing, and tracking service orders, work orders,and service requests.
·Define service workflows, assignresources, schedule tasks, and monitor order status and progress.
·Implement SAP Service RequestManagement functionalities for handling customer service requests, inquiries,and complaints.
·Develop service request workflows,automate escalations, and ensure timely resolution of customer issues.
·Configure SAP Service Billing modulefor invoicing, billing, and revenue recognition related to service contracts,orders, and activities.
·Integrate billing processes withfinancial systems, tax calculations, and payment gateways.
·Enhance customer engagement andsatisfaction through SAP Customer Service functionalities such as customerportals, self-service options, and communication channels.
·Analyze customer feedback, conductsurveys, and implement improvements based on customer insights.
-
bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...
-
Manager - SAP Business AI Customer Services
2 days ago
Bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Customer Service Request Owner
1 week ago
bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Technical Service Manager- SAP Basis
3 weeks ago
bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...
-
Technical Service Manager- SAP Basis
1 month ago
bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services...
-
Technical Service Manager- SAP Basis
4 weeks ago
Bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Technical Service Manager- SAP Basis
3 weeks ago
Bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Technical Service Manager-SAP BASIS
3 weeks ago
Bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Technical Service Manager-SAP BASIS
3 weeks ago
Bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
bangalore, India SAP Full timeWhat you’ll do : Service Delivery Specialist (SDS) plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Operating as the primary point of contact for the TSMs with the delivery...
-
bangalore, India SAP Full timeWhat you’ll do : Service Delivery Specialist (SDS) plays a pivotal role within the SAP ECS – Enhanced Operations Service (EOS) organization, serving as a trusted advisor responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. Operating as the primary point of contact for the TSMs with the delivery...
-
Bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
IT Technology Services Senior Specialist
4 weeks ago
Bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
IT Technology Services Senior Specialist
4 weeks ago
bangalore, India SAP Full timeBring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for...
-
Digital Customer Engagement Manager
2 weeks ago
Bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Digital Customer Engagement Manager
4 weeks ago
bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Digital Customer Engagement Manager
4 weeks ago
bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Digital Customer Engagement Manager
4 weeks ago
Bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
IT Business Services Senior Consultant
3 weeks ago
Bangalore, India SAP Full timeWe help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...