SAP OTC

2 weeks ago

Bengaluru, India H&M Full time
Job Description

WHAT YOU’LL DO

As an SAP OTC / POS Functional Consultant, you will:

  • Analyze business requirements, identify gaps, and propose scalable solutions.

  • Configure and/or write functional specifications to develop new functionality.

  • Manage the full software implementation life cycle – including configuration, testing, deployment, and post-go-live support.

  • Take ownership of resolving complex issues within SAP OTC/POS and collaborate with AM teams when necessary.

  • Optimize existing SAP solutions for performance, automation, and efficiency.

  • Coordinate and collaborate with multiple stakeholders including Business Analysts, Architects, and Product Managers.

  • Mentor and guide junior members of the team.

WHO YOU’LL WORK WITH

You will be part of the SAP Customer Order to Cash team – an enabling team and key stakeholder within the E-commerce IT landscape for H&M Group.

  • The team’s mission is to seamlessly integrate legally compliant sales data into SAP ECC.

  • You will collaborate with cross-functional teams, supporting Omni-channel capabilities across store and online channels globally.

  • Together, you’ll ensure efficient payment processes, end-to-end accounting, and reliable reporting for stakeholders worldwide.

WHO YOU ARE

We are looking for people with…

  • 8–10+ years of experience in SAP POS / OTC.

  • Hands-on expertise in SAP POS configuration, requirement analysis, functional specs, user training, documentation, and support.

  • Strong understanding of SAP POS integration with SAP SD, MM, and FI.

  • Experience with logistics and financial processes (order processing, fulfillment, returns, billing, consignment, intercompany, revenue recognition, ATP, IDocs, master data).

  • Involvement in at least 2 implementations and 1–2 support projects.

  • Knowledge of enhancements using RICEFW, APIs, BAPIs/BADIs, and e-invoicing solutions.

And people who are…

  • Strategic, analytical, and proactive in solving complex challenges.

  • Collaborative team players with excellent communication and interpersonal skills.

  • Comfortable working in fast-paced, global environments with agile ways of working.

  • Experienced in ABAP debugging, external system integrations, or S/4HANA (a plus).

  • Knowledgeable in SAP Retail (advantageous).

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are thousands of passionate colleagues united by our shared culture and values. Together, we want to use our scale, knowledge, and creativity to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE

At H&M Group, we are proud to be a vibrant and welcoming company. We offer:

  • Attractive benefits with staff discount cards usable across all H&M Group brands.

  • Participation in our H&M Incentive Program (HIP).

  • Extensive opportunities for personal and professional


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